"Excellent experience "

Quality of the products and service were excellent! Delivery in time and in good condition, although the inner packing could had been filled with something that would secure more the products internally. Overall we had a great experience with this shop, we recommended it. Thank you again 🙏🏼.

"Waiting for my order"

I ordered a month ago on 23.11.2024. Still haven't received anything.
I already ordered something a year or 2 ago and i got everything pretty fast, so was hoping that this time would be the same. But gotta say, the status is on "order in process" now for 20 days. I ordered 2 months ago. I did contact the customer service 2 weeks ago and they told me they have some problems due to DHL Express refusing to ship cannabinoids.
So yeah, still 4 stars since I did have a good experience 1-2 years ago with medvape.
I will update this review as soon as I get my package though. I can understand if DHL is the problem here and I hope medvape can still deliver soon. BUT it still sucks, i wanted to gift some of them to my friends for christmas. Now I have to buy something else i guess, which kinda sucks.

"absolutely appalling customer service "

paid for 24h express to my door, was shipped via the wrong service so took ages and then ended up at a pickup point that I was unable to get to because I have no transport, was lied to about the service it was sent by when I contacted customer support even though it clearly stated how it was sent on the tracking, was ignored by customer support after I pointed this out, eventually had to pay someone €30 to drive down and pick it up for me on the last day before it got sent back. finally got it 3 weeks late and €30 poorer.

(product itself is fantastic and 5 star though)

Edit since I can't reply: it never came to my door and I did not pay DHL to bring it to me (they refused to do anything since they had no obligation as it was sent via standard parcel service which in Finland does not go to your door). I paid a handyman I knew who was willing to do odd jobs who was completely unaffiliated with either company to drive 30km out of his way to bring it to me. this review is not false and you are once again lying!!! wtf.

I paid for 24h express delivery on *black friday* and finally got it on 17th december after paying a *3rd party* to retrieve it for me so that I would get it before Christmas this is NOT just "how it always is on the holidays" jfc.

"Shandy IS the BEST person to buy this…"

Shandy IS the BEST person to buy this products she IS a really nice person and she help me with everything ..just in 2 days i receive my products ..very good job..thanks shandy ..💚🙏medvape the BEST shop in norway

"I purchased a product almost a month…"

I purchased a product almost a month ago and still not received anything. I wrote them several emails (through their site, and also other email addresses I found online) No response at all. I tried to call them and the first time I could talk to someone who was asking me to send the order reference per whatsapp, but the number was not connected to whatsapp. I could send only SMS, but I got no answer. I tried to call them again several times but nobody answered. I worte them emails again, no answer. They have my money, I don't have my product.

"Great quality"

Great quality

"The product was what I ordered and the…"

The product was what I ordered and the delivery was fast. It was also packaged securely. Remember that you can see in your store profile when the payment has gone through, then everything happens quickly. I recommend.

"Swift"

Hyggelig handel med vapeshop. Rask levering og gode produkt. 🤗

"Great price and quick deliverance"

Great price and quick deliverance

"Veldig rask levering"

Bortsett fra en litt rotete web side var resten av kjøpsopplevelsen helt topp. Bestilte mandag 11.11.2024 klokka 17:15 og hadde varen på post i butikk rett ved meg onsdag 13.11.2024 klokka 14:50. Produktet er akkurat det jeg bestilte og virker "solid". Kvalitetsfølelse i forhold til prisen, iallefall mtp at det er det det er og levert fra Norge så man slipper toll og tull.