"Faultless service"

Ramon turned up exactly on time. He was helpful, positive, professional and a credit to the company. I am thinking of replacing the Saniflo Compact in the near future and when I do, Ramon will be the man I want to fit it.

"Prompt, Responsive, Quality"

I have had 3 dealings with Pumpmaster now, for various issues, and in every case the people I have dealt with have been responsive, prompt, and provided a great service and communication.

"Exceptional service!"

Darren called ahead and arrived within the time slot and delivered a fantastic service from start to finish. Very friendly, polite and professional, talked me through all the work that was completed and answered all questions thoroughly. Job was completed very quickly!
Could not recommend enough, Darren is an absolute credit to the company!!

"Friendly from start to finish"

Friendly from start to finish . Appt booked as soon as I phoned and engineer was professional throughout . Explained what problem was and sorted it . Excellent service

"Great service from start to finish"

Great service from start to finish. I highly recommend Mark Harris - his work was exemplary, would definitely recommend his services.

"Pumpmaster and their engineer Mark Harris give 11/10"

My downstairs saniflow died 3 days before a disabled relative was due to visit. Pumpmaster told me the earliest date they could perform a repair was the following Monday, however they rearranged schedules and made sure a repair engineer could be with me the next day. Their engineer, Mark Harris was expert, professional and went above and beyond in fitting, adapting and resolving all issues, he also took the time to explain each part of the replacement and the reasons for it. A positive experience from Pumpmaster and especially their engineer Mark Harris.

"Amiable efficiency all down the line"

All staff spoken to in the office were really helpful and did exactly what they said they would do. Result: early morning visit next day from most pleasant and efficient engineer Ramon. Old Saniflo replaced within an hour and all working smoothly. Great to receive such efficient help and service when faced with a sudden serious problem! Totally satisfied - so reassuring to know such a reliable company is out there in case of emergencies.

"Saniflo problem? No problem!"

Saniflo problem and there are few things worse than dysfunctional toilets! I contacted Pumpmaster mid afternoon and had an engineer arrive at 9.30 am next morning. He not only diagnosed and sorted the problem, but did so with astonishing speed and efficiency, adding useful advice about better maintenance and ways I could achieve this, all in a cheerful and engaging manner. Thank you so much!

"Very quick and helpful service"

Very quick and helpful service

"replacement Saniplus"

Super service, Ryan came within an hour of me phoning PumpMaster. My faulty (old) unit was replaced in less than two hours. All in all a super service from PumpMaster and Ryan the engineer.
Doug Barton, Wokingham.