"I can’t recommend the team highly…"

I can’t recommend the team highly enough. Seamless removals from a cheerful, respectful, helpful, and very hard working team. Nothing was too much trouble.
Book them!

"Lots of damage"

Scratched / damaged / lost lots of furniture. Source of most of the deep scratches was from where they had dismantled wardrobes, and but the doors on top of each other without protecting each one from the metal hinges of the others. They "repaired" some of it by colouring in the scratches with a pen, which looked a bit better but could still clearly see the scratches. They replaced a couple of things they'd lost (shelf pins, sand and water kids outdoor play table). I had told them we needed a sand and water kids outdoor play table like the one they lost - with a lid on it, but they replaced it with one without a lid, and refused to change it. They crushed a ring (guessing one of them stood on it) and left it on a windowsil in the old house, didn't tell me (later found it as I went back there). They refused to pay for that. They did successfully repair a shelving unit that they had bent the uprights on (re-bent it back into shape). In the end they replied that they were done with us and weren't going to reimburse us for any of other damage, and that would be the end of their communication with us.

"International move in Corona Time ended well"

I've contacted Alpha Pro to leave the UK in February and organized everything by the end of April. Proposed service and quotation were in line with other competitors, they placed themselves well on the value for money topic. Definitely positive the manager review, he was able to mange the uncertainties of the Corona time, all the documentation to leave the EU (Customs had no complain at all) and last minute extras as well. Regarding Storage I had the first van coming in 6 days (as agreed), all the furniture were in same conditions as loading and the remaining boxes arrived in 20 days in perfect conditions. This for me is a clear indication that their storage facility was up to the task. The only improvement that I suggest to them is in the operations area, they take care of your stuff but comparing them with my previous international move they could do more wrapping. To be fair I spent 10% less with them so some differences are expected.
Bottom line: yes definetly use their services, evaluate more expensive movers if you have luxury items.

"First class service"

Very efficient service from first contact by web form through to movement of our house contents. The fact that you took the time to listen to our detailed requirements was much appreciated. The driver and porter were very hard working, good communicators and careful with the way they handled everything. Just one request would be to check that the email address on your website is working. It did not work for me so I used the website form instead. Would highly recommend the service.

"Stress free move!! Highly recommended!"

Everything went really well with my move this week, thank you.

Your guys were brilliant, very quick, very patient and very friendly and easy to work with.

The whole experience was enjoyable from speaking to your lovely coordinators in the office to getting the final box moved in.

Thank you for making a very stressful thing, easy and stress free.

All best wishes,

Christine

"Simon and his team where incredibly…"

Simon and his team where incredibly helpful, polite and thorough. Simon kept me informed at every stage of the move from the UK to France. He was the first to respond and extremely competitive on price, spent the time to listen to my situation and find solutions to all my “problems”. ( Even out of office hours when he was home with the family.)
Everything arrived on time and in perfect condition. He has a great team working with him who went beyond the call with this job.

"The best removal company i have ever…"

The best removal company i have ever used. Highly professional team went extra mile within what i paid them. Used them to move my house from everton to basingstoke and all went perfect. Nothing broken and received all my goods in perfect order. Highly recommended.

"Please do not use this company"

Please do not use this company.

After charging us over 700 pounds, they left more than 8 boxes worth of stuff at our old flat. What is the point of a moving company that does not move your stuff including tennis raquets, exercise equipment, kitchenware, sewing machine and microwave.

In addition:

1) Our digital piano, which we asked them to carefully move, arrived in 1 piece (whew), but had been disconnected with the plug/wires and they had lost a key component along the way.

2) They did not wear masks.

What a disappointment.

Alphapro's response? To tell us it is our fault.

"Excellent service."

Excellent service.
We were really impressed with our experience of Alpha Pro Removals They turned up in time and had our flat loaded into the van in 3 hours. Watching the van being loaded was like watching a game of Tetris. Thank you Alpha Pro

"I cannot recommend Alpha Pro Removals…"

I cannot recommend Alpha Pro Removals enough. I booked them for a last minute move and they fitted me in and were so accommodating. When they arrived at the flat the job was bigger than expected but this was not a problem they sorted everything with a conscientious manner, 5 stars.