"Great Customer Service"

We worked with Harold John on our overview video. He was patient and responsive and worked with us on our timeline. I recommend his and services and look forward to working with him in the future.

"Thieves"

Thieves! Do not trust them. I paid them for 2 videos totaling $1300 and never received either one. I called and spoke to multiple people including the manager and each time they would say someone would call me back and no one ever did. They eventually just started ignoring my calls and I had to call from other numbers to get an answer. They are NOT accredited with BBB and have a rating of F. I urge you to go on BBB website to see others that they stole money from.

"Excellent service!"

Excellent service!

Executed my video brief well and supported the requested changes in a timely and punctual manner.

"Do not waste your time do business with this company."

The relationship with Video Jeeves started off well with the "Money-back guarantee" agreement but that was the high point for the past two years. Finally, I have no choice to CANCELLED them due to very poor performance and very poor-communications, at least to the level I need and which most people would expect. They often make careless mistakes (The IT manager uploaded the wrong version to the live app) that users no longer want to stay on the app.
Try to get the money back for poor performance is a mission impossible. While there was one person who was responsive after he left the company, no one had communicated or notified me that my account was hanging for 4 months and the communications fell through the floor. I feel I have been misled. After TWO YEARS they give me a false report. My app was full of bugs. I lost more than 10K users and had a very bad review on the Google play store because of the bugginess of the software. When they took over my project, my app was live at both stores. After two years of drag, it completely destroyed the opportunity to get into the market. They committed on the price and timeline, got the money, then dragged out the time not to finish the job and want more money. It was a terrible experience.
Run as fast as you can! Do not do business with this company! They registered MANY company names to scam people. Here is the name that you should not TRUST "Kenneth Park" is the manager. "DesignSolution101"" Videojeeves" "DesignCompany" " "vintageanimations.com"

"They are pure fraud"

They are pure fraud. I signed up end of 2019 and they refused to do my work. I asked for my moneyback and they never returned it. Kenneth Parks who runs the show is sitting overseas. I went to their address and they only have 2 guys on the location which belongs to another company and says we're not affiliated with Videojeeves. PURE SCAMMERS.

"If I could give negative stars I would"

If I could give negative stars I would. We commissioned them back in August 2020 to design a Christmas commercial for us. Needless to say from the beginning it was a disaster, not only did we not hear back from them for over a month and ignored our calls, when we did hear back and see their proof work, it looked like Santa and the elves were on a 10 day meth tour. The work was horrible. We even went as far as giving them creative to use that we bought in addition to paying for them to create it, but noting. They returned terrible work again, and at that point we asked for a refund, since they made us pay in advance. Since then we have been trying to get our money back from this company and they have gone dark on us. Never heard back from them again, never got a reply to our emails, nothing. Took the money and ran. Taht is the short version, but the sum of the email is do not use them, do not pay them in advance, it is a total waste of time. My 8 year old could create better work then they can. STAY AWAY!!!!!!

"Video Jeeves has been brilliant"

Video Jeeves has been brilliant. Thank you !

We have just had our second explainer video produced by Video Jeeves, and I cannot recommend them highly enough.

Not only is their customer service excellent, as is their attention to detail, they are at least as good as, and possibly better than their competitors who are charging much more. I am extremely impressed.

To marks Video Jeeves !

"Spammers"

This company refuses to stop spamming me via text and email. Had to file a complaint with the FTC to get them to stop.

"Beautifully managed creative process. VideoJeeves is a top-notch choice."

We are a large organization that sells high-end IT solutions. We needed someone who we could work with that could understand our solutions from a technical perspective and also put it into a creative marketing video. Kristina and her team at VideoJeeves executed our vision for a video flawlessly and worked with us to ensure that we were adhering to our strict branding guidelines. The creative video production process was properly managed and communication was incredibly timely.

They will take your feedback during each stage of the process and work with you to reach your desired outcome. We thoroughly enjoyed working with VideoJeeves and would certainly work with them again in the future!

"Very happy with Video Wizards and my…"

Very happy with Video Wizards and my project manager Sarah. I wanted a video to explain my business simply and they delivered an excellent product. I would recommend.