"Pretty good overall"

Sometimes the reception in my mother’s wing of the building was spotty, but for the most part it was good.

I would recommend this to anyone that needed a landline type phone but the infrastructure of their residence could not support it for whatever reason.

"Excellent product and customer service!"

This is the most customer service oriented company I’ve encountered in ages! Everyone I’ve talked to is well-trained, personable, and very conscious of the need to make the customer happy! The system is easy to connect and works just fine, and the staff are an absolute joy to talk to. I’m recommending you to all my friends!!!!

"Very professional and easy to talk to."

Very professional and easy to talk to.

"I was able to get the new base up and…"

I was able to get the new base up and going with the help of the technician. They were very patient with me and helped me every step of the way. Thank you for the help and good service I received.😁

"Enhancing Quality of Life with Familiar Technology"

My mom used this phone in a few Assisted Living Facilities in recent years, and it worked out really well for her. One of the major benefits was being able to keep the same phone number when we moved her. Additionally, the ability to connect this system to a couple of landline phones made it much easier for her to use whether near her bed or sitting in a chair.

"The service of Abdul Butt"

Abdul was very patient and answered all the questions that we had and made it easy for us as we're moving to Oregon and waiting for the close. We're seniors, old fashioned and prefer a landline. This does have advantages that helps us. Thank you Abdul for all your help.

"Easy process and excellent service"

Easy process and excellent service. Abduhl was extremely patient and answered all of my questions and concerns. Abduhl offered options to help meet my needs and patiently assisted me when I needed to make a change.

"Lack of billing explanation "

On every bill received since beginning our service three years ago, Community Phone has charged a “City Communications Service Tax” of 5%. We are not within the city limits of the city on our address. During verbal communication with the company, I sought an explanation for this discrepancy. The company’s explanation was that they “have no way of knowing if we are in or out of the city limits.” In addition to this, my contact with the named city treasurer indicated that the city has never received any tax revenue from Community Phone. In subsequent email contacts in which Community Phone requested general feedback on their services, I repeated the request for explanation and/or resolution of this complaint. No further correspondence either by phone or email has been forthcoming.

"I like the promptness of your…"

I like the promptness of your service.Thank you very much and keep up the good work.

"A VERY HAPPY 78 YR. OLD SENIOR."

COMMUNTY PHONE. SENIORS HAVE A CHOICE NOW. HAVE A LAND LINE THEY CAN AFFORD. ALSO A TELEPHONE, WHEN POWER GOES OUT.I LIVE IN RICHMOND COUNTY GA. I WITNESSED HELENA. 9/27/2024. NO POWER,PHONES,ONLY EACH OTHER.BY GODS GRACE