"Excellent choice "

Great service and on time and looking towards the future for others

"Excellent product"

Excellent product, delighted with how our kitchen floor tiles look.

"Excellent service "

Excellent service
Was a little dubious when I read some reviews on here after my order .
But everything was delivered on time and exactly as ordered .
Very good price
Would use again

"Great Tiles, Quick Delivery"

Great service, delivery & product.
Would shop from them again.

"I recently bought tiles from TileZone"

I recently bought tiles from TileZone. My kitchen worktop is a sparkling black, so I was searching for similar granite. After trying multiple providers and failing to find a match in both price and quality, I discovered TileZone. They made it easy to find the right product, offering both great quality and price. I highly recommend them. Excellent service and timely delivery.

"Excellent all round "

Excellent choice, excellent quality, and excellent value for money. Tiler was very complimentary of what we had picked and how good the tiles were to work with.

"AVOID"

Order number: 33564MO
Order placed on 20/06/2024 delivered 21/06/2024, order arrived damaged, contacted you via email and telephone, you don’t answer or reply, when we finally managed to get through you asked for pictures your courier already took and after 2 weeks you finally arranged collection of broken items (which you did not confirm with us, so your courier collected without consent from the driveway as per video footage) and you have still not issued a refund, or been in touch, it’s been nearly 3 weeks. As of Monday we will be seeking the payment and compensation via a county court claim, along with all costs we have incurred for tiler and delays as well as cost for time spent contacting you to try to resolve with an evidenced log of all ignored communication attempts to you.

"Found the exact tiles I was looking…"

Found the exact tiles I was looking for. These had been discontinued elsewhere so I was delighted to find tilezone still had some in stock. The delivery arrived on the day I had asked for (I ordered in Feb and tilezone kept them until April for me) and the driver helped me inspect the delivery as I’d been advised to do by tilezone. The bathroom is now beautiful and I couldn’t be happier.

" Avoid this"

Do yourself a favour & pay the extra to use a supplier that isn't hopeless with customer service like these 🤡
My 64 tiles were delivered & as per the email received I checked for damage & anything missing before the delivery driver went. However as I started using the tiles a few weeks later I got to the bottom of the 1st stack of tiles & found a rogue pack, completely different tile which has left me short of 4 tiles. I contacted the company asking for a replacement pack & firstly was told "we can't just send out free replacement, we need to investigate further" I never asked for anything free!
Never heard anything further so chased again to be told "we don't recognise those rogue tiles & need to investigate" All the while I've got an unfinished bathroom & an unhappy customer.
Absolute dreadful customer service, avoid like the plague

"AVOID LIKE PLAGUE!!"

AVOID LIKE PLAGUE!!! I'd give zero stars if it was an option! Ordered 8 tiles for a little over £200 delivery driver came 1 day and said tiles wernt on van he then cane day after rung me while I was on my way home from work saying he'd out then on drive I arrived minutes later he put them on drive and went no signing no time to check etc when I went out later to fetch them in they were all smashed tilezone wouldn't answere emails and calls so I whatsapped them obviously tried denying so I sent cctv footage of it all and not getting completely ignored!!!! DO NOT USE THIS COMPANY