"Very good service from tile zone"

Very good service from tile zone. I would definitely recommend them and also buy from them again in the future. Thank you very much tile zone for your excellent service!

"Deserve 0"

Deserve 0. Pallet arrived, driver left before I could open as he was blocking road. Loose tiles that they didn’t bother to wrap split in half . In boxes , more breakages with a fair few chipped at corners. Split face tile with full corners chipped off . Yellow bond used to fix white quartz together stands out like sire thumb to face on half the order. Very shoddy quality. Asked could I get replacement, much delay, had to escalate to paypal claim but now have to pay courier to return their poor quality items to receive. Delay delay delay with communication. Should have shopped locally !

"Great Service - Amazing Tiles"

Great service and communication from order being placed to delivery

"Purchased some great tiles…"

Purchased some amazing bathroom tiles which were almost 40% cheaper than i saw at my local shop. Cant fault the service and communication from the team at tilezone
Thanks guys

"10/10 on Service quality and price"

We were doing a full house renovation and decided to opt for some tiles we had seen on tilezone website for ur first bathroom. We recieved our first pallet of tiles which were amazing. We did have a few damaged but as we followed the procedure given by tilezone when receiving damages, our damaged tiles were replaced promptly.
We proceeded with buying the remaining bathroom and kitchen tiles from tilezone.
10/10 on service, price and quality of products.

"First Class"

First class quality product. Even better than the pictures showed on line . Delivery was on time and easy to organise . Highly recommend .

"Happy with Tilezone quality, price and service"

I ordered my tiles from Tilezone 2 weeks ago. I opted for Next Day service. Was a bit uncertain about state of tiles upon arrival. However, they turned out to be absolutely fine. Had to postpone my delivery for 2 days. Tilezone Sales team helped me and sorted it out as per my needs. Can’t fault the service, quality or price. I found it is best to contact them on WhatsApp. Pretty much fast and instant response.

"DO NOT USE"

Please, please do not ignore this or other reviews. Utterly appalling company, they are totally dishonest and have zero customer service. I ordered over £700 worth of tiles and they delivered the wrong ones - they had ripped off the name from the side of the boxes to try and hide this fact. Their T&Cs are not compliant with your consumer rights but as their customer service is non existent and refuse to answer calls and emails, they have you over a barrel. Go elsewhere. Their website is snazzy but this is just a front.

"DO NOT BUY FROM TILEZONE ."

DO NOT BUY FROM TILEZONE .
This is the worse company i have ever had to deal with.
They delivered me broken tiles and still haven’t got any replacements. Bathroom is not finished because of this .
They do not answer the phone or any of my emails .
Shocking customer service
.
Once they got your money they do not Care any more.

"I’d give 0 if I could…"

I’d give 0 if I could…

Ordered from tilezone a couple of weeks ago. Product arrived damaged and unacceptable; no surprise really, given the packaging was absolutely battered.

I immediately emailed to raise concerns and was told the issue was being ‘investigated.’

Since then, I’ve been completely ghosted. No answers/responses to any emails. Clearly couldn’t give a damn.

Terrible customer service!