Tilezone - The Home of Leading Tile Brands

Interior, Garden and Utilities
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68 reviews
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Customer Reviews about

Tilezone - The Home of Leading Tile Brands

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MRS K

5.00/5.00

"Easy to use website and tiles were half…"

Easy to use website and tiles were half the price of a quote we had for exactly the same tiles. The delivery guys were so helpful as they could see I was struggling with the heavy tiles. Would definitely recommend

12/05/2023

Karl

5.00/5.00

"Very easy online ordering for big or…"

Very easy online ordering for big or small projects. Delivered with no problems. Excellent service

12/05/2023

Roman

5.00/5.00

"100% recommended."

100% recommended.
I ordered around 55m2 abidos blanco tiles which were nearly non existent in the UK because of them no longer being made. This company imported them for me somehow, they've done everything what was promised and from 1100 tiles only 3 were broken but I got 5 extra anyway so at the end I got 1102.
Amazing! Thanks guys.

12/05/2023

Joe Jordan

1.00/5.00

"Absolute cowboy of a customer service manger, thief's and will never use again!"

Absolute cowboys! Ordered 9 very large tiles (600x1200) only for 7 to arrive broken. When we called report the said broken tiles, we were told it’s not their problem as we signed for it. They said we have 15-20 min to check the them all when delivered. One the delivery driver didn’t say so and two, didn’t exactly gave us time to do so.
After many, many calls and emails to their so called customer service and days of getting nowhere, the customer service manager suggested to pay for more tiles to be delivered , and he’d send some dummy/already broken tiles as well as the intact ones we needed, this was so he could fraudulently claim the delivery company (pallet network) was at “fault”, and then refund half the money we paid.
After all this the new tiles weren’t delivered when arranged (after taking a day off work!) so a neighbor had to sign not knowing the customer service managers scheme.
So after all that, we were never refunded for the extra tiles!! This was all drawn out over 3 months!

06/05/2023

Sanjeewa

5.00/5.00

"Good item and quick delivery"

Exactly what I was looking for and the price was cheapest on the web and the quality was spot on.
Delivery was good. No damages.
I was very impressed with the quality of the product I received.

28/03/2023

Steven McMichael

5.00/5.00

"Spot on"

Exactly what I was looking for and the price was cheapest on the web and the quality was spot on

27/03/2023

Nik

5.00/5.00

"Great service. Really helpful."

Really helpful with samples and questions before I was ready to order. Arrived when requested and tiles are amazing.

22/03/2023

Anamaria Pop-Sador

5.00/5.00

"Great experience"

We had next day delivery and the service it was great.

03/02/2023
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