"One Of the worst digital services i’ve…"

One Of the worst digital services i’ve seen online , they wont even let me create account , i contacted support they said they have reasons to believe tha theor software is not a fit for my account

"Endless spam calls originating with…"

Endless spam calls originating with this effing company and they should be totally blacklisted. Check every number and block and report.

"Hopeless do absolutely nothing with…"

Hopeless do absolutely nothing with regards to support, I'd spend money on this kind of service elsewhere they're utterly useless.

"This company does not care about you"

This company does not care about you. Period. End of story. I literally need a single phone number to text me a few times a day for reminders. Twilio took my money and now all my phone numbers are unverified and have no way of being verified. What a scam.

"WE HAVE LOST COMPLETE TRUST!"

Horrible email sender! We've used SendGrid for nearly 3 years now, and out of nowhere, this weekend they suspended our services claiming our account was exhibiting suspicious behavior. We use SendGrid to support email sending for our online software application. This unexpected and unwarranted outage impacted our clients and operations. We immediately reached out to customer support for assistance and received the most unhelpful and incompetent support, repeatedly being told that the Compliance Team would review our case. In the meantime, we now have to explain to our customers that we are experiencing an outage that we have no control over and no estimation on the resolution. It's incredible that a vendor would suspend services without a single warning email. We have lost complete trust in SendGrid and are now opting to switch to a different email sender.

"Useless service "

This company is just a total waste of time and money. I put in so many hours and got nothing out of it.

"DO NOT USE THIS COMPANY"

DO NOT USE THIS COMPANY. They had stolen £120 from me in one month claiming that it's justified to take this money for 40,000 undelivered messages?????? I only used their services as part of my micro business customer contact - sending out an SMS to approx 500 clients. So that's 500 clients (cost should be about £10) and 40.000 undelivered messages that they actually charge you for. They blamed me for using the wrong code although the code was provided by them and as far as I know it worked because when I test it, it works. The only time you know that one sent message involved 1000s of unsent messages is when you get the bill. And they've just offered £20 credit as an apology!!! Steer well clear of these sharks.

"THEY ARE INDIAN SCAMMERS"

These people are scammers from india. They simply let you deposite money into your account and then come up with bogus issues just to steal the funds. Run from this entities.

"We finally were able to cancel our…"

We finally were able to cancel our twilio account after 3 months of trying. The absolute incompetence of their customer service is astounding. After promising us a full refund multiple times they kept all of the money that we had pre-established in our account in anticipation of using their services even though they denied our campaign without any cause. Our campaign was a small internal one for our staff only. What a joke. I hope someone will start a class action lawsuit in CA about their cancellation policy. One click to cancel? Try 3 months and countless back and forth emails. Never pre-populate funds in this service. They will take your money. We still have funds sitting in there and they will not refund.

"Signed up"

Signed up, gave all the details, and thought i would try sendgrid too. Denied access and no explanation. Looking at the se 1 star reviews, i think i've dodged a bullet!