"The servie is super convenient, bad warranty policy "

The service is super convenient, but lately I have had some bad service My tire techs came out and plugged my tires twice in the shoulder of the tire instead of replacing and I ended up having to re-do a new subscription because they didn't carry my tire anymore

... I felt this was a rip off and I was taken advantage of..
I have a 4wd vehicle and needed 2 tires to be warranty replaced after I paid them off and was only given the option to buy 4 new tires, costing me $50 more a month again.. I am very disappointed in this.

"Did what I asked"

Did what I asked

"App is extremely clunky"

App is extremely clunky. It tries to do to too many things at once, random errors appear, time wasted, used to have great experiences with Treads, app wise now, Not great at all. I would prefer to use a website to do all of the tasks needed.

"I liked treads at first"

I liked treads at first but once I moved (and sold my car) it just became a massive hassle. I was also told for over a year that I wasn’t eligible for service because of where I moved only to be told last month (with 3 months left) that I could’ve gone to Firestone the entire time. It has potential but it wasn’t best for me.

"Great Subsciption & Better CS!"

I’ve had the subscription for 2+ years and only cancelled because I have a new car with a factory warranty.

This subscription is great, and they have superb customer service. Any time I’ve chatted with an agent, they’ve helped me get my issues solved efficiently and with ease. Will continue to recommend Treads to friends and family and look forward to returning when my warranty is up

"The tire guy left his jack under my…"

The tire guy left his jack under my truck in a blind spot and his handle put a nice dent in my door and all he said was oops !

"I have been using Treads for 2 years…"

I have been using Treads for 2 years now. From the first install to now, I have been extremely happy with the service. The tires are great quality and the customer service is amazing. I highly recommend using Treads for your tire needs.

"Amazing Company, worth subscribing!"

I've had treads for 2 years and it's been amazing the whole time. The tire and maintenance subscriptions have saved my life a few times.

"Professional"

Professional, courteous, on time, efficient

"We recently had a flat tire"

We recently had a flat tire. I was able to get a hold of Treads and get someone out to put the spare on and get us back on the road within an hour. Also set up an appointment in their app for a crew to come out and replace the tire within a couple days and that all went very smoothly. Everyone I dealt with was courteous and competent. Exactly what I expected when I signed up for this service!