Treads

Transportation Access and Assistance
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276 reviews
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Customer Reviews about

Treads

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customer

5.00/5.00

"The installation of my new tires went…"

The installation of my new tires went smoothly. The tech was on time, respectful and knowledgeable. I haven't had any negative issues with the tires and am happy with this service!

20/09/2023

Joseph Mattox

1.00/5.00

"Goto an actual tire shop"

They advertise they report payments to credit but they do NOT. I contacted them shortly after initial install and explained I suspect an out of balance tire or defective tire, they said to put in rotation request and the technician would rebalance but guess what that didn't happen. I finally had enough and went to a shop and had them checked. 1 had no weight at all, 1 had a weight twice the size as needed and the other two had undersized weights. Of course by this point there are odd wear patterns consistent with being out of balance. When I contacted customer service the only resolution offered was to refund what I paid shop to balance. I asked for a supervisor/manager to contact me last month and have yet to be contacted.

14/09/2023

sara schuder

5.00/5.00

"Friendly"

Friendly, helpful and good job

08/09/2023

Jay Corcoran

5.00/5.00

"I recommend this service to anyone who…"

I recommend this service to anyone who can’t afford to pay 1000$ for tires. Their service is great. They came out to my work and installed my tires about a week after I started the service.

04/09/2023

Brian Robert Johnson

5.00/5.00

"Excellent service"

Excellent service. Thank you.

23/08/2023

GREG

1.00/5.00

"Terrible customer service"

After the car with the subscription was totalled in a car accident, I requested that my subscription be moved to my new car. Nope! I still have to pay the remaining year on a car/tires I no longer have. I offered setting up a whole new contract on the new car. They keep a loyal customer and I keep their service. Win-win, right? Nope. I highly recommend you avoid this company. Accidents happen and they won't care.

13/08/2023

Timcustomer

5.00/5.00

"It’s always great with Treads"

It’s always great with Treads

12/08/2023

customer

5.00/5.00

"There amazing"

There amazing, when I need my tire fix they are always there, a really good thing to have, thank you for all that you guys do

11/08/2023

customer

5.00/5.00

"The young man that came to install my…"

The young man that came to install my tires were so very kind and they were quick.

10/08/2023

customer

3.00/5.00

"I really like this service, but..."

I really like this service, very convenient. They offer oil changes now but it's only monday thur friday business hours.
I referred someone and i have yet to get my credit of 75 bucks. I reached out to customer service and got no answer.
They usually respond pretty fast but lately, they been MIA.

06/08/2023
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