"This company deserve 10 stars"

This company deserve 10 stars. We had to use them at short notice and honestly they were so accommodating and helpful. When i called and spoke to Steve on the day i never thought they would be able to help us but i feel they went above and beyond to help. We had such a stressful couple of days due to a really disgusting removal company and had to move ourselves at short notice and if my manager didn't recommend us to S&J i don't know what we would have done. I can't thank Steve and his colleague enough for the support they gave us last week Thursday 25th February 2021. You made us so happy and we will definitely recommend and use you in the future 😊

"BEST HIRE COMPANY AROUND"

I personally use s&j Romford every week i cannot thank them enough they are so accommodating with my needs i have used them for 3 years and never been let down once....
Gary steve andy and kieron thank you very much

"Not happy"

I’ve used other rental company’s before but was forced to go with this company due to Covid and inflexible hours with the one I usually use.

Not impressed with these points...

1) They insist you turn up at 8am for both hiring and returning vehicles. This is not acceptable at this time as people are queuing up waiting when we should be having less contact.

2) The returned van was not cleaned as I saw the van pull up and was then given to me. The inside was filthy like a builder had just used it. I had to clean the inside before I used it. Unacceptable.

3) They ask for £100 deposit, which is ok, but was only returned to me7 DAYS later, unlike the well-known company which is always returned immediately. Again, unacceptable.

4) The utility bill had to be less than 2 months old. Way too picky when some people only get utility bills every quarter, or force to you log online there and then to show them your address!

My verdict..... I won’t be using them again!

This is from the Romford branch.

"Thank You S&J Self Drive Hire!"

S&J Self Drive Hire are my go-to van hire specialists and always continue to impress! The excellent customer service and professionalism of the team speak for itself, and the vans are always in fantastic condition! Thank you to the team again, and would 100% recommend!

"Excellent Service"

I am a small business owner and I regularly need commercial vehicles of various sizes to support my work. I use S&J solely because of their excellent range of vehicles, availability, professional, friendly and reliable service. There is always a risk of issues arising when I hire so many vehicle throughout the year, but I can say that no issues have occured whatsoever. S&J have been a great support for my business and other customers have said the same to me, when I put them onto S&J.

"Perfect van for moving"

Hired a LWB van for 2 days for £140 and it was excellent.

The van was almost new, easy to drive and was big enough to move a one bed flat to a three bed house with a B&Q stop on the way inc a bed and couple of sofas.

We did a couple of trips because we were only moving about 15 miles but could have easily done it in one.

More importantly the staff were fantastic at pick up from Ockendon and the whole process was a breeze. No hidden fees (have found this a lot when hiring vehicles) and no pressure to get extra insurance.

Overall would one million percent recommend.

"Been hiring vans for over a year now…"

Been hiring vans for over a year now with S&J the boys at Basildon branch have looked after me thanks to Dean & the team. Cheers lads

"10out of 10 very good Company and very…"

10out of 10 very good Company and very trustworthy always very helpfully can’t arak more vans all very clean thanks S&j

"Excellent service went out of their way…"

Excellent service went out of their way to make sure we had the van ready would recommend to everyone on my friends

"Great customer service"

Great customer service, very professional and helpful.
Definetly recommend anyone who needs to hire a van/truck/lorry. 10/10 for me.