"Gift for Bride"

Bought a bag for my daughter as her Wedding Day gift with her new initials on. She was delighted as her LRM bag us a favourite. This time I bought a navy mock Croc finish. So gorgeous and she loved it!

"Strap broken"

Strap broken, impossible to repair, as they have put a piece of leather over screw, was told they will do nothing about it, as purchased for a gift 6 months ago, and their policy is no refunds or replacements, after 6 months, and they do not carry out repairs. Quality of bags for that price are poor. Not fit for purpose and shocking customer service. Do not buy from this firm!

"Great bag"

Great bag, great quality, good customer service, at an affordable price. What more do you need. I now have 5 bags and I have brought about 3 for presents too. They make a great gift xxx

"Awful"

I’ve written my experience on here already but my review seems to have been removed. Awful customer service as others have mentioned.

Quality of the leather is awful that the front of the bag was badly scratched so sent it back for repair. They did repair the bag some of the damage but still there, which I had accepted. Once the second time when the bag was sent out to me did I check inside the bag as I hadn’t even looked inside or removed the stuffing. It as then I had notice the damage inside so informed the company as they were two large slash marks.

I contacted them immediately was told it was out of the 7 days warranty, but under The consumers rights act 2015, I have the right to return as the bag was sold to me as damaged which wasn’t notified to me.

I informed the company but they had the right to accuse me of doing it. Disputing this and trying to get money back

"Love the quality of LRM bags"

Love the quality of LRM bags. I just ordered two new ones for Christmas the Lola Tote and Loki. Having just become a Mum I wanted bigger bags so I can pack all the essentials. Lola tote is so spacious, really soft leather & looks fab. The Loki is great if you’re looking for a cross body bag that is stylish but fits so much…perfect for day or night. Love the personalisation & the service is always excellent. Will definitely be ordering more!

"Lovely company and BEAUTIFUL bags"

Lovely company and BEAUTIFUL bags - I have both the Loki in gold and the Lola in tan- I use the Lola every day for work and it fits EVERYTHING - and the Loki at the weekends. I get lots of compliments - I think they are a really reasonable price for genuine leather bags - I bought three as Christmas gifts.

"Amazing bags!"

I now have two gorgeous LRM bags, the green Lucia, which I bought for myself and the gold Loki, which I got given for Christmas! The only problem is I can see myself getting more!! The gold leather is the perfect colour, exactly what I was looking for. Metallic but not too shiny. I am thrilled with them both!

"Great quality!"

I have purchased 2 bags from LRM so far and I honestly love them both so much. The quality of the both are fantastic and I love the styles. I especially love my name embossed on them and I feel like it adds a classy and personal touch to them. Overall my experience with LRM has been amazing and I will definitely be purchasing more in the future!

"I love both my LRM bags"

I love both my LRM bags, top quality, a lovely personalised finish and really good customer service. Such a good range too, I’ll definitely be ordering more. Lucy

"I have only had great experiences with…"

I have only had great experiences with LRM I have 6 of their bags quality is great really nice leather and customer service is fab! Will be looking for my next one soon to add to my collection!