"Excellent product and service"

The Ivy - An English Bed & Breakfast, Warrenton, NC
I switched to FTB last year, I had been resistant to change, when I finally did, I wished I had done it much sooner. The transition was extremely easy.
Any questions I have had, have been responded to very quickly. One time I asked about something that wasn't available, instead of telling me it wasn't available and I would have to put in a request to the developers, I was told, the request had already been submitted to the developers!
It is good to know that the basic service truly is completely free and I pay for the add-ons that I need.
Great job all round!

"Absolute 5-Star service"

Absolute 5-Star service. I don't mind if I have a question or an issue with freetobook as their customer service is entirely customer focussed. They work very hard to ensure that we, the accom owners, have all the tools we need to make our bookings work smoothly and in our favour.

Great products and good access to help and advice is essential and freetobook always provide the goods.

"Highly recommend, excellent company and support team"

We moved our holiday accommodation business Shaw Farm Holidays to online booking a few years ago and decided to try freetobook to start with due to no up front costs so had nothing to loose. The set up process was relatively straight forward and only took a couple of hours for 6 properties. The customer support was fantastic for the couple of minor questions I had. Since then we have had absolutely no regrets and have no intention of moving to a different booking system. We have started to pay for some of the add ons to help manage our business but the cost is still far below any other booking systems out there. We love the fact we can pick and choose which paid features to have to best suit our business. They are constantly adding new features and upgrading the system and we have never experienced any technical problems at all. Thank you and keep up the good work!

"Excellent support from Sandra"

I recently added Channel Manager to my Freetobook system for my holiday accommodation. This went very smoothly but at the same time I was having problems with the connectivity between Freetobook and the Stripe payment system.
In addition to dealing with the Channel Manager integration, Sandra also pick up my other query and resolved that too, even though it wasn't technically her area.
Absolutely brilliant customer support from Sandra!!!

"I am so glad I moved to Freetobook"

I am so glad I moved to Freetobook. Easy to set up, to use and competitively priced. The support and customer service is excellent .

"You won’t regret signing up to FTB"

One of the best decisions I made was to sign up with Freetobook. As a guest house owner life became much easier, no more double bookings, a booking system easy to run, clear, concise and simple. Knowledgable friendly staff who respond quickly with help and advice and many additional extras which have impressed our guests. You’ll never look back.

"very pleased with the ease of setting…"

very pleased with the ease of setting up bookings for our small caravan site and all the choices we had - to set minimum lenght of booking, to have a tailored confirmation to the customer and many other nice options that make it very personal to our site and yet standardised and easy for the customer to use - we are getting good reviews from our customers who like the online booking

"Never looked back!"

Having used another booking system for so long, like many businesses, thought it was easier to carry on with what we knew. After taking a leap of faith with Freetobook, I have to say, we have never looked back. The system offers a perfect balance between being simplistic yet advanced enough to do everything we need and more. A special mention to the support team who are just a phone call away and offer solutions in a truly professional way. After having the busiest summer season we have ever had, our greatest asset was definitely Freetobook

"Limited payment option"

the software looks good, but the payment system is not international and limited to some countries, so it makes the whole thing useless for me.

"We heard of free to book through a…"

We heard of free to book through a friend, having just set up our New B&B on Skye we were looking to make the booking system easier I made contact with them and OMG they where brilliant, any concerns I had they had an answer. everything they said just made perfect sense. every one is so helpful and knowledgeable and everything is so intuitive. we have an account manager (Heather Scott) she is brilliant she talked me through every process of setting the whole thing up with simple to use video tutorials and advice we are now set up and the bookings are coming in. I would highly recommend them to anyone they are fantastic 10/10