GoSite

Electronics & Technology
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68 reviews
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Customer Reviews about

GoSite

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Greg Staton

1.00/5.00

"Crooks, nothing but unethical crooks."

They force you to use their preferred (Getting a kickback from, I am certain.) gateway that requires 3 months of business checking records to get approved. I was informed of this fact after I gave them the down payment for my site. After informing GoSite support that I did not have 3 months of business checking because this was a new venture. I was told they could not do anything about it and I would not be getting a refund. Since I felt like this was a case of them not being able to complete the service I requested, I asked to speak to someone who could make that request happen. I was told that they would bounce it off upper management. After 3 days, I was told this was a hard no. I am very disappointed and feel like they stole my money, since I was given nothing in return. Although, the more I think about it, I feel like I slipped out of a bad situation. Then, add unethical upper management with spines like a wet noodle, who will not speak to their customers directly, but hide behind the service techs, as being a pretty cheap lesson to learn. Furthermore, this entire time, I was never contacted by a developer nor was my site changed in any way.

08/02/2022

David L. Philips, Architect

5.00/5.00

"I just want to commend the GoSite.com Team!"

I just want to commend the GoSite.com Team and Especially My Client Success Rep., Ms. Hailee Huffman, for their continued excellent care for both me and 'Our Businesses' + 'Public Benefit Corp. Websites...Thank You So Much Team GoSite!

20/01/2022

Thomas Davis

5.00/5.00

"Unbelievable customer service"

Unbelievable customer service. Wow

15/09/2021

Noelle Tabor

2.00/5.00

"Decent Block Builder, Limited Customer Service, Slow Site Speeds"

A client contracted me to work on their website. The project should have been quick and painless, but instead, I spent hours troubleshooting a login issue with GoSite which took weeks to resolve.

Unfortunately, their customer service isn't trained to handle website issues properly. I waited days only to be asked a fundamental question and was told I was probably creating the problem.

For a block builder, the client's website performs well from an SEO perspective, but GoSite is limited, and customer service is terrible.

*Edited* Edited to add that while the client's website performs well, it isn't great. In digging in further, GoSite makes it nearly impossible to make SEO improvements, with the most significant issue being site speed on mobile. Also, any technical questions go through a non-technical intermediary, which muddies the waters.

As an example, the client's site speeds on mobile are painful. When I offered suggestions, I was told that the issue is that the website is slow on mobile because it has more than three pages. If this is a limitation of GoSite, this is a HUGE red flag. There are tons of sites on the internet that are over three pages and blazing fast on mobile. I don't know if the intermediary doesn't understand or if GoSite it's GoSite's reliance on Javascript.

While you might be able to rank high using GoSite, you can never be number one in a competitive market with a mobile page speed as poor as GoSite is able to deliver for this client.

12/08/2021

Danielle Howard

5.00/5.00

"I love my website ithink it was exactly…"

I love my website ithink it was exactly what i wanted. It descibes my business to a tee. It definitly motivated me to keep going.

27/07/2021

T-roy Smith T-Roy

5.00/5.00

"Gosite has been the best thing that has…"

Gosite has been the best thing that has ever happened to my business. My personal contact Jory has helped me from inception to where we are now. Gosite has integrated Thumbtack and my website and now people book online. I highly recommend Gosite

23/07/2021

Elbert Wilks

5.00/5.00

"i wish i could rate 100 stars"

i wish i could rate 100 stars. ian welles was the best. ian took the time to walk me through the system so i could really understand the tools i need for my business. ian is very professional we need more people like him give this man a raise please. thank you ian welles an gosite

23/07/2021

Anthony Martinez

1.00/5.00

"goste stay away"

Hi Any One who out there looking for web stay away from this company

Customer servies sucks

i was 2 monuth befind on my bill then suspended my webite i asked them too help they nothing gosite wanted me too suscribe about paying then i frist stared what a rip off stay away from this comp[any

21/07/2021

customer

1.00/5.00

"They made big promises but delivered…"

They made big promises but delivered very little. The 1st year was actually pretty good with them then when we went to sign on for a whole other year things went South; especially after we moved from one city to another. They kept debiting our account yet couldn't provide much service other than a hosted webpage, with issues. When we combined, they'd send us a link to whatever so they could pretend like they actually did something for us. Not even 6 months into this year we kept getting Spam emails and Spam text messages from people stating that we were infringing on their copyrighted materials that were on go site. Needless to say, we now do not have an webpage and they never cared to rectify the situation or answer for the claims. That's quite all right, because we paid $1600 for a brand new real website not hosted by anybody- our own personal website created just for us and catered just for us the way that we needed it to be. Full of things that go site could never do. I think we are better off not paying $90 a month for absolutely nothing and we don't get bombarded by fakes saying that we stole their cpoyrigted photo material. We use our own photos, thanks!

11/07/2021

Avion de

1.00/5.00

"I am not a customer and won’t be"

I am not a customer, judging from the reviews, I am glad I didn’t sign up.
As anyone will tell you, a site with a plethora of 5 star reviews and just as many 1 star reviews is sketchy at best. I spoke with these people via chat to find out about pricing. The guy wanted all of my business and contact information up front. Of course, I refused and he balked as to whether or not he would provide the requested info. Nice tactic to get my phone, email, etc
just to spam call and email as many of the negative reviewers stated. It is Likely many of the five star reviews are phony or bot generated.Buyer Beware.

10/06/2021
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