"Fabulous New Roof"

Pleased with my new tiled roof on my
Conservatory. Looks amazing and we now have a room we can use.

"Happy with the doors and service at the…"

Happy with the doors and service at the time

"The sales guy wasn't pushy and came…"

The sales guy wasn't pushy and came across as an honest guy. The price was competitive. The fitters friendly and efficient and we are extremely happy with the windows.

"Excellent work from start to finish…"

Excellent work from start to finish with the sales pitch the communication from the office and the efficiency and timely work from your builders in replacing 13 windows and patio doors. Excellent work and excellent value. Thank you

"Would highly recommend this company"

Would highly recommend this company. Th windows were fitted and no mess inside or outside my house as the fitter did a brilliant job.

"Very polite and efficient workmen"

Very polite and efficient workmen. They were exceptionally clean leaving the house very clean.

"Very good service"

Very good service. Second time we have used them. Would recommend

"Had our cladding renew"

Had our cladding renew, look lovely, guys who did it, very friendly, put right what needed to be put right, no mess cleaned up all the old wood, whole experience very good, would recommend, no pressure sort to give us the best deal.

"Avoid at all costs"

Avoid at all costs. Stay well away. Products are very poor quality and when you have problems they tell you that their guarantee doesn't cover it!!

Had windows and doors fitted 7 years ago now and had problems from day 1 of fitting! They were supposed to install all new internal window sills but when I returned at the end of the first day of installation all upstair windows had been fitted without replacing the window sills. No apology or offer of a refund, just an oh well it's done now!

Second day they fitted the front bay window and pulled part of the ceiling down and never even offered to repair it. (Luckily we were renovating the whole house we had just purchased our first home)

After a year the front door furniture was all knackered, it had all pitted and looked like sandpaper and discoloured but guess what they didn't care as they already had our money.

We have had 3 double glazed units blow which are also not covered and cost me £85 each time, we have had to replace 4 window handles and all the frames have discoloured and we have had to have the back doors replaced completely due to poor quality.

They are cheap for a reason because they are s h * t !!

Update: It gets better, Smiths are now denying we were even a customer of theirs 🙈 Contract has been supplied to Trustpilot as proof 👍

Update on 30/07/2019 to Smith Glass response on 22/06/2019: Obviously this review would not have been published by Trust Pilot without the documentation to back it up. You have my name at the top of this review so you should be able to find my info should you wish to contact me.

"very good standard of work was carried…"

very good standard of work was carried out by two excellent fitters.
They worked in a clean and safe and manner and carried out their work to a high standard.