"Excellent all round service"

Excellent all round service, staff very helpful.

"Renewal"

Very professional

"Dealt with Sam"

Dealt with Sam, perfect with everything. Constantly chased me for details and answers. Cannot fault at all from beginning to end. Great service
Thank you

"Really good quotes and easy to deal…"

Really good quotes and easy to deal with 5 stars

"Understanding & Efficient Went out of their way to find a policy…"

Went out of their way to find a policy for me and tweak it to suit, efficient and easy to deal with - thank you everyone

"Really helpful and patient on the…"

Really helpful and patient on the phone, fast, professional and friendly service, Thank you!

"Pretty disappointed with my recent…"

Pretty disappointed with my recent renewal experience. Firstly I was sent another customers policy docs by mistake and when I pointed it out I just got an email with no text sending me a bunch of attachments with no explanation. Then on completing renewal had a couple of changes to policy wording and have emailed twice and no reply as of yet. I’ve paid my premium for the year so feel a bit disregarded. Apart from that no major complaints- not had to claim or anything yet.

"A moderate review"

Not entirely sure where to start with the one. Bollingtons is the old Ashgrove insurance. And were something else before that. Been with them for years but wasn't massively impressed with the recent insurance deal on my property.

In essence they dropped me an email 2-3 days before the renewal and then a letter shortly after saying IT DOES NOT AUTOMATICALLY RENEW etc etc to put the frightners on. Suffice to say it worked and I parted with £530 for a years insurance on a 3 bed semi in south wales.

Nothing 'wrong' by the letter of business here (hence the three star review) but I was a little sad to see this tactic being employed by Bollington. It didn't happen under Ashgrove or the company before that.

Will likely be shopping around from here onwards unfortunately.

"From Firstline Recovery Ltd."

As always, Jim Knight was fantastic. He was very thorough, professional and most importantly, honest. We have been with Bollinton for 3 years now and I cannot leave a review without mentioning Angela Abbott who in my opinion is the backbone of the company. She seems to be awake 24 hours a day and nothing is ever to much trouble. These two are total industry professionals. 10/10

"Great friendly service staff were…"

Great friendly service staff were helpful and listened to what I needed.