"Iris killed cash cow"

Wow, how to milk a cow until it dies!

This was a really nifty product a few years ago. Every man and his dog recommended it. It was fairly straightforward, no bells and whistles, but did everything it said on the tin, for a pretty decent price.

Then Iris took it over. It's first job was to double it's monthly cost (treble the cost for some customers). It then added some trinkets that were of no material benefit to most small practices to attempt to justify the increases.

Now it has decided to increase it's prices again, by almost 10%. I'm getting exactly the same product as I got three years ago, but I'm now paying through the nose for a basic bit of kit. And their support (or lack of it) beggars belief. No surprise there to any previous victims of Iris.

Sheer profiteering by Iris, I only hope some karma is coming to their owners, who must be drowning in the stink of their greed.

Bye Bye Taxfiler, been nice knowing you. Has anybody out there got any recommendations?

"Taxfiler is so useful"

I have been in sole practitioner for a year now and decided to try out taxfiler after hearing about this platform .
I undertook the practice trial version then purchased my subscription . I say subscription , but the joy is, if you want to cancel, you can and not pay any more monthly payments . The system itself is very very capable and with hints and tips and a help section, producing returns and accounts and getting them verified and submitted is a piece of cake and produces a very professional look as you would expect .
There probably is a lot more than I am using for at the moment , but I will continue to learn more of taxfiler and keep on using . A definite win for me . Keep track of all your accepted submissions , re turned submissions , failed returns etc from HMRC all on your dash board, allocate users , brilliant

"Discretionary Trust Self Assessment - an excellent solution"

Just submitted my Discretionary Trust Self Assessment tax return (SA900) on Taxfiler this evening - super impressed with the application.

I discovered to my dismay earlier today that you can't submit Discretionary Trust Self Assessments online at gov.uk - the only option is on paper in Oct (too late for that now!) or to use 'Commercial Software'. Score -1 for HMRC :-(.

So, trawling through all the 'commercial software' options listed on the HMRC website, everything I looked at was a 2000s-era Windows XP style desktop application, which are a) no good for me as I'm on a Mac, and b) any sensible solution to this problem should be web based these days.

Happily, Taxfiler was in the list and it's great. Clean, simple, well thought out. I could create an account and go through my whole tax return creation before having to pay to submit it, so I knew I wasn't committed until I was happy. I'm a financial software designer myself (Fintec FX trading platforms) and TaxFiler has obviously been designed by people who understand User Experience (UX) design. It's not super pretty, but it's intuitive and well structured - no easy achievement in the byzantine world of income tax.

Thanks guys.

"Taxfiler is a brilliant piece of…"

Taxfiler is a brilliant piece of software. Its has made my whole tax filing process so much simpler, with great record keeping. It is intuitive and easy to use. I would recommend it to anyone who is looking for a paperless platform.

"Completed changed the way we work."

Taxfiler has changed the face of our firm for the better. Moving towards paperless and a cloud based practice it perfectly fits our needs.
The software is effortless, effective and beautifully simple and has truly made our job as accountants easier.
The fantastic user interface is fast and efficient this allows for a much quicker work flow.
Email support is met with a genuine personalised response from one of the team who are extremely knowledgeable about the software.
The last 18 months since changing to taxfiler has been absolutely phenominal.

"Excellent Responsive Customer Support"

Excellent Responsive Customer Support

When you need technical systems support, and time is short, you are so relieved to receive fast responsive and helpful communication.

The Taxfiler Support Team were quick to return my email and pinpoint the problem guiding me to a successful resolution ... 5* customer service and a 5* product.

"Had a problem trying to get terminal loss relief showing on CT600 for final period up to cessation of trade."

Had a problem trying to get terminal losses on cessation of business carried back to previous three years ... the CT600 refused to state anything other than losses were to be carried forward ... tried help line, who did their best, and also reminded me several times over two weeks that they were there to help me, but in the end decided that submitting the CT600 with losses to carry forward, and then write HMRC asking for terminal loss relief, was the easiest and slickest solution ... but the helpline guy did try to sort it. Like others I don't like the 100% odd price hike ... but the software is still good, so what the hell. If it goes up further, I'm out.

"Software and Support - Totally Amazing"

Not only is the software fantastic, easy to use and always up-to-date but the support team are superb. Patient, knowledgeable and professional - no matter what they are presented with.

I can't recommend Taxfiler highly enough - absolutely fantastic!

"Absolute disgusting business model and…"

Absolute disgusting business model and directors. They will treat you to a £10 a month entry fee, Wait until you have client returns online and then raise your monthly costs to £25.
When you cancel your account, they will not allow you to access your information unless you pay them the full amount of any months you have not been a member.
My advice, sign up, print everything off, cancel account and then sign up a year later with a different email.
I rang and the lady said this was the directors decision.

"We switched to Taxfiler over 2 years…"

We switched to Taxfiler over 2 years ago after our previous software provider had been acquired and ruined by Iris. It's very easy to use and, even with this years price rise to incorporate MTD for VAT, still costs much less than our previous software of nearly 20 years.
I had a problem setting up MTD for VAT and my email query was answered immediately and I was asked to switch to Chrome, which then worked perfectly. I have managed to submit my first batch of MTD VAT Returns very easily, even though I was concerned my old version of Excel would not work.
As always, you guys know what you are doing. Well done for such a great product!