"shame you are winding down."

Talking to knowledgeable people. Great prices.
Fantastic loyalty scheme
Loved working alongside you while I build my diaorama

"I have not yet received my parcel!"

I have not yet received my parcel!

"Got my order and it was well packaged"

it came quick and they were very helpful when I phoned up about it and they were helpful on a model that I pre ordered aswell

"All was really good thank you"

All was really good thank you
Prompt service and well packed

"Fabulous product arrived very promptly."

Fabulous product arrived very promptly.

"I inadvertently made an error whilst…"

I inadvertently made an error whilst ordering online, this was at teatime. I realised my mistake after leaving the website so immediately sent an email explaining the situation. Later that evening I received a reply stating that if I gave the right information they would amend the order. I think this shows what a good company they are in reacting so quickly and getting the order sorted. It arrived today. Thank-you.

"I am in Australia so I ordered an item…"

I am in Australia so I ordered an item I could not get here - and it was cheaper than if it was available here.

Service was quick, back and forth emails regarding postage was quick and I suspected a high level of courtesy and helpfulness.

Worth watching for further purchases

"Model in HO"

I model in HO, so there is not always a large choice, there were a few interesting items. The selection process was straight forward and the goods were dispatched quickly. I have further items on back order.

"Great Company to order from"

The whole process was very straightforward, from looking through the website and finding what I wanted to ordering. The prices were very keen, the item I wanted was available and the delivery was excellent. A great experience.

"FIVE STAR!*****"

Excellent service from RMS.

Why can't everyone have prices like theirs?

Brilliant, well done! 10/10.