"Easy to deal with abs talk to on the…"

Easy to deal with abs talk to on the phone.

"Very straightforward-interest rate…"

Very straightforward-interest rate could have been a little better but simpler & easy to rollover.

"Very polite. Very constructive "

Very polite. Very helpful. Reminders as time ran out to add to fund. Reminders re fund maturing. Same re ability to add to it

"Efficient and professional"

The speed in which they dealt with my issue was very good. It was slightly complicated, but they were clear and simple to understand and they sent the necessary correspondence out quickly.

"Happy client"

All communications and transactions were clear and straightforward and completed with out issue.

"Laughable Loyalty Rates"

With an impending ISA maturity reinvestment options are late to appear and supposed to have a loyalty rate for customers to stay with OakNorth. When they do arrive they are 0.01% above the rate given to a new customer! When prompted on this fact they unashamedly claim it can be anything up to 0.1% - Wow! Just shows how much OakNorth think of their customers.

"I found it easy to deposit my money"

I found it easy to deposit my money

"Very easy to deal with."

Very easy to deal with.

"Great bank to deal with"

Great bank to deal with

"Good communication when responding to…"

Good communication when responding to queries.