"20/10 customer service"

20/10 customer service. It’s so nice to go into a shop, have everything explained in a nice way, with the team never being presumptuous or over explaining. Thank you for helping me test run 6 bikes and going above and beyond, appreciate it. 100% recommend going here

"Fast clear concise response from all…"

Fast clear concise response from all friendly staff.
The bike has been beautifully detailed before shipped out to me.

"Straightforward friendly staff and…"

Straightforward friendly staff and everyting was ready to go! Excellent coffee too!

"Really easy purchasing experience and I…"

Really easy purchasing experience and I got a great bargain!

"Excellent service and support for exchange"

Excellent service and support during the exchange of my old bike for a new one. Special thanks to the staff who handled the purchasing process—they were incredibly helpful and made everything smooth and easy. Highly recommend!

"Clear and fair buying and selling process"

Very helpful staff and very smooth process to exchange one bike for another. Fair prices and free delivery/pickup over a long distance

"Great service, and extremely friendly staff. Thank you for a smooth transaction"

Great service,

"Great service experience!"

Great service experience!
Hazel was super helpful, informative, and patient with me as I tried to choose the right bike.

"Very happy with my new bike"

Very happy with my new bike, it’s a 2022 Canyon and it looks like new.

"The usual 5 star experience. "

I have bought and sold bikes from Cycle Exchange for over 5 years. My recent part exchange was the normal 5 star experience. The level of customer service and attention to detail makes it simple and hassle free. The staff are always willing to help and give advice.