"Not recommended"

While administratively apparently professional, this was linited to the billing. I had to deal with people who appeared to be unable to write or understand English. The company treats the client as if in an institution with a cold approach, even interrogating my very private 95yr old mother about the size and quality of her bowel movements. The last carer shopped for over £80 and the fridge was empty whe she left a few days later.

"Treatment of the applicant..."

An employee in the recruitment department of the company in Eastbourne in the UK calls me back in response to my job application. She asks the question after the question, which questions already have the answer in the content of my CV. I am asking politely if she read my CV before she called me. The recruitment agent says that she does not actually and asks me if she should call me later, to which I answer, that it is a good idea and that it will facilitate the matter for both parties. Instead of answering the phone contact, I find an e-mail from the director of the facility informing me that after my telephone conversation with her colleague, which has just taken place, my application will not be processed any further. Is this professional behavior? In my opinion, I was treated without elementary respect. I decided that it is worth sharing my opinion with potential clients of this company, so hereby I am doing so.

"Stay well clear of this Company RAH Australia"

Stay well clear of this Company: Worked for Right At Home in Australia and unfortunately there is a common thread in the USA, UK and here with community care work. Management micro manages, egos are always at play, you are told what they think you want to hear and then act as if they know nothing. Lots of going behind your back. Oh and lets not forget the "restraint of work" clause in a management contract. This impedes you moving forward to gain other work in the same vicinity and career path for 12 months. Not enforceable but they will initiate legal procedures just to flex their muscles. My experience was one of stress and distrust by the end of my time. Most employees are terminated by email and are given no solid reason why and will play the probation card. Staff are directed that they are not to contact said employee as it may result in disciplinary action. Casual workers are employed and given a "taster" to keep them interested and then when they ask for work they are told "well you know it was casual!!!"

"Right at Home Borehamwood"

On 23 April I wrote to the above requesting my mothers DNR and notes on her care. To date we have still not received anything.
This branch of Right At Home is lacking in communication and support. It’s totally un organised.
They need to start caring and supporting their clients and not raffling free meals!!!