"Great fragrance and great customer…"

Great fragrance and great customer service

"12 days to receive but cologne was excellent"

In a world of online shopping where same or next day shipping is the standard, this is no bueno. I'm not expecting next day or 2-day prime delivery but at least ship within 2 or 3 days, especially when the item is in stock! They offer an app called Route to track my order but it's requesting access to ALL of my emails, which is a gross invasion of privacy.

I finally received my first order today... 12 days later. I'm not happy at all with the almost 2 week wait time (pacific zone to central) and the customer service gets a 1 star too. Which is a shame because I'm super happy with the actual product. 5 stars for the cologne, 1 star for the long processing time and customer service. They sent me 10 marketing emails in the time it took to receive the product! Maybe spend a little less on email marketing and hire a couple more people to ship these next day?

"The fragrances are always pretty good…"

The fragrances are always pretty good but shipping with DUA is all over the place

"Cologne sucked sticking with ALT"

Cologne sucked, didn't last over 1 minute after sprayed.

"Great fragrance at a great price"

Great fragrance at a great price. Shipping improved 1000%

"Fantastic Company!"

The customer service is awesome and the product shipped quickly! :)

"Customer service went above and beyond."

I ordered something expensive that was out of stock. Apparently, there was a glitch.
They offered me a gift card for the full amount of $105. Uh, that was a totally unexpected surprise, I wound up getting 3 bottles for about $5.
I never experienced anything like that before.

"Always a pleasant experience when…"

Always a pleasant experience when shopping with the DUA brand!! 😍🔥

"Great service and perfect fragrances."

Great service and perfect fragrances.

"Welcome to ur new obsession "

I love this brand .. my only small complaint is the shipping can be a couple weeks or longer sometimes and some packages make me sign for them and some don’t. But the fragrances are amazing and affordable. I may have over 30-40 bottles