"Beware"

Beware! Sharp practices when something goes wrong. Record your meter reading when you join and ensure you are correctly billed as per your original offer. They changed my rate without giving me the correct notice and changed direct debits up late last year (2018). Make sure you can evidence everything in the event of a dispute! Its cheap for a reason!

"Happy so far!"

Really easy to switch over from our new provider, and saving money as well. Also, love that it's 100% renewable energy.

"There has bee a great improvement in…"

There has bee a great improvement in training and IT Systems. Well done everyone. Had a very successful and easy web chat session today.

"The swap happened on the day I was told…"

The swap happened on the day I was told it would happen. All seems to be working well, Will keep an eye on how things are going over the next few months, but at the moment I am happy.

"Information regarding rates and term length."

I contacted Economy Seven Energy this morning and my contact was Farha, she answered all my queries and and am very happy with the company and the way it operates,Julian

"Farha was very helpful in reducing my…"

Farha was very helpful in reducing my energy bill by offering a cheaper tariff and also a refund of the credit

"Be careful with this company"

Be careful with this company. They wont contact you by phone or post for any extra charge, but will wait a while and let the bill rack up. Then they will force you to stay with them untill you have paid it all off. I dont know any other company that does this.

"Instant Solution"

Instant Solution
Farha dealt with my issue of not being able to login or reset my password instantly and resolved it successfully

"Excellent customer service"

Excellent customer service! thank you Justyna for help:)

"Chat online is brilliant"

So nice when you can get online and chat to someone and not have to sit for ages on the telephone. Farha very helpful today when I called about my account.