"The level of support and communication…bad"

The level of support and communication from the agency was far below my expectations. They did not adequately address my concerns during the matching process or after placement, leaving me feeling unsupported. I would not recommend this agency unless significant improvements are made to their customer service, matching process, and overall quality of support. My experience with some host families was disappointing. They didn’t respect my time or the program rules, treating me unfairly. Cultural Au Pair should do a better job vetting families to ensure fair treatment and proper communication."

"Ive never needed assistance from CC ,so…"

Ive never needed assistance from CC ,so idk how you guys are doing
Its ok i guess

"What made my year experience great was…"

What made my year experience great was the openness of my host family's mindset into having me as an additional member of their family. The company cultural care is great for ensuring my safety and concerns through my rematch and placement during transitions. LCCs do tend to not care much about second year extenders making the year seem less important than the first. I however am thankful for being here to experience and grow and better perspective on life.

"No good LCC's. No fair rules. They charge for everything. "

The LCC's don't check on the Au Pairs wellbeing. They also do not ask the families how everything is going. They charge the au pairs 400 usd for extending the program, even when the salary is super low. The program does not have sickness days for the au pairs. It doesn't cover national holidays either. There are several modifications that the program should do in order to be fair.

"Something new in your life"

It's a great experience. But getting used to with the culture, the food, the weather, sometimes might be hard.

"Aupair "

This experience has been great from the start. I was able to make my profile on the website extremely fast and there was always someone to help if I was struggling. I got a match with a host family two days after my profile went out, and I matched with them within two weeks. All the help I needed was there and my host family said the same thing. I was stressed about planes, luggage or arriving. Culture care had a great set up with the help page and you could easily reach someone. During the first two weeks in the USA, I had my LCC come visit and go through rules and making sure we were all getting settled in. I was then put on a group with other Au pairs around the area and would get notifications of up coming events for Au pairs. So it was easy to make friends and meet new people. I absolutely love my host family, they are pretty amazing. I am welcome wherever they go and the travel is really fun.
My experience has been nothing but positive, and I am so glad that I did have this opportunity and found a family that I clicked with immediately.

"Au pairs treatment "

Care more about the au pairs right and make sure the families treat them with respect and kindness.

"You found a new family "

This experience will change your life and you gonna remember forever

"My experience with the Woods family is…"

My experience with the Woods family is wonderful! But this is an exception to the rule because most families in this program are bad and don't want to follow the basics: how to buy au pair food.

My first HF with David da Silva and Adrienne Lyle was horrible! They rented the room to other people and the agency doesn't even know about it. You should play a more active role and protect the au pairs more because we also pay to be here, it's not a favor but your work.

Many au pairs feel helpless and afraid to demand the basics that are within the obligations of HF because they do not feel supported.

You should welcome, protect and ensure the safety and well-being of au pairs

"You'll love it!"

The family I matched with made my experience incredibly amazing and unforgettable. I changed as a person and selfgrown so much. None of that would be possible without Culture care. If you're hesitating, I say Do it!