"Still in adaptation"

Still in adaptation, but I have all the necessary support

"amazing"

terrific! so communicative and helpful!

"My matching specialist"

My matching specialist, Jess, was very attentive and helpful.

"Trish Usher was an amazing support…"

Trish Usher was an amazing support throughout the matching process. She provided so many resources and helped alleviate our worries. We would not have been able to match so quickly without her help.

"I have adjusted to being in america"

I have adjusted to being in america, so it has be come easier to do my tasks on a daily basis.

"3rd Match - Same issues."

3rd match, same issues as always.
"Matching Specialists" are pleasant, but dont really listen, and the reality is how are they supposed to find a match when they are not you? They dont know you, or anything about what you really might want/need in an aupair. The suggestions they made for us were always way off base with zero understanding of what we were looking for. The method of preferred communication is email, and if you want to talk to them via phone you essentially need to always schedule it. Sorry, that might work great for some, but not us. Our life is so dynamic, to have to schedule a phone call, 3-5 days out is frustrating. It just isnt really helpful.
The website is atrocious, with limited search functions its very difficult to search for specific things. The aspect of being limited to 3 connections makes it very difficult when so often the aupairs dont respond for 2-3 days, then when they do its another 2-3 days before having an interview. Thats almost a week just to have a first conversation with one person!

Lastly, they (CC) function on volume. They do have TONS of profiles of potential aupairs, but the quality of aupairs is fairly dismal. Not sure how they do their interviews but something is missing. One candidate we spoke with was given a "proficient english" mark, but after 5 minutes of trying to have a conversation, we gave up as the aupair couldn't understand a single thing besides hello and how are you. The candidates seem to be misled and think this is a vacation for them, and that all families live in mansions and have vacation homes, taking vacations on a monthly basis. The idea of working on the weekends seems to offend many of the candidates as not acceptable. These are all items during the CC interview with the aupairs that should be stressed to them so they may have a more realistic expectation of the program.

"The entire process was seamless and positive"

The entire process was seamless and the team was very helpful.

"Strongly Recommend with caveat "

Cultural care au pair has a great platform and wonderful candidates. My matching specialist Gianna was super knowledgeable, responsive, and helpful. So was my previous matching specialist Chase. My experience with the LCC has been mediocre. The LCCs are the company contact throughout the au pair year. She’d give very generic answers when I’d ask for advice on problems and it seemed like her heart wasn’t really into the socials/meet ups. Expect highly professional and competent on the front end (matching) with a bit of a phoning it in attitude throughout the rest of the year.

"Happy discovery"

My au pair experience is going great! I love my host family, I love South Carolina and the group of friends I have found in these three months!

"Great communication "

Great communication! I feel safe and secured and understood! Great support system