"waited a whole month for my PC delivery…"

waited a whole month for my PC delivery and then my CPU would go above 90 degrees Celsius so had to return it and now have to wait another 2 weeks so let's see what happens when i receive the PC again.

"Still awaiting a working PC"

Purchased a Crystal 0690 at the end of November in their black friday deal, once received it wouldn't turn on. Tried to return for a replacement but claimed it was too close to Christmas and that I would have to wait until the new year. Eventually returned the PC, was never confirmed what the issue was, was then told it would be 10-14 days. Followed up again today to now be told they don't actually have the parts and hoping it will be done before the end of the week.

I'd have given 1 star if it wasn't for the quick response after reporting the PC was faulty. Since then each reply has been at the back end of the work day so you're waiting until the next day if you reply. Hoping I actually get a working PC before February.

"Stormforce Prism 0796 Review: An Unmatched Disappointment"

I chose the Stormforce Prism 0796 after reading numerous stellar reviews on Trustpilot. What particularly caught my eye was their promise of "Attention to Detail" during assembly, a feature emphasized on their website.

Unfortunately, my experience has been nothing short of a major letdown. The delivery took much longer than anticipated, and when it finally arrived, despite the excellent external packaging, I was met with a massive disappointment: the device did not display any image, with a red light next to the processor and a yellow light next to the RAM.

Upon contacting customer support, I was instructed to remove and reseat the RAM, which unfortunately did not resolve the issue. Then came the biggest shock: the device was out of stock, leaving me with only two options - a refund or sending it in for repairs. It was difficult to accept the idea of repairing a brand new device that had never worked.

I immediately requested a refund because this situation was extremely frustrating. Instead of receiving a ready, tested device, I was told to wait 14 business days for the device to be tested and shipped. The "Attention to Detail" promised should have accounted for these issues to avoid such problems.

The feeling that the attention to detail was not applied as promised significantly affected me as a customer. I expected a high level of quality, but the experience was not satisfactory.

Honestly, this experience caused me to lose trust in Stormforce, and I question the credibility of the positive reviews I read on Trustpilot. This was a disappointing purchase, and I do not think I would repeat it.

"Deliverytime madness "

Recently bought a new pc,. Been disapointed so far how my "next day " onyx 0784 has taken nearly 18 days just to stay on the build and testing phase - being trying to get a timeframe but so far been given bo real awnser

"Customer service does matter"

We ordered peripherals for our pc before Christmas and were messaged right away to let us know everything would arrive in time but may be delayed due to the holiday season.

The communication every step of the way is excellent and our order did arrive well before time.

The keyboard, speakers, headset, mouse, headset stand and xbox controller were all very well packed and work great.

"Prompt reply and service Stormforce. "

Prompt reply advising me that as it was a busy period and there may be a delay, which I had fully expected as I had left it late. Quickly updated and advised me that they had got stock in. Item duly delivered on date and time stated. I was kept informed at all time. Thanks.

"Really great service and PC!"

The team went over and above to help me with the selection of PC and delivery date for my son’s Christmas present and I am incredibly grateful. The PC we received is amazing, thank you x

"Very disappointed, high spec gaming PC not able to run simple games!"

Was very excited about my high spec gaming PC purchase, but after setting it all up it couldn't even run simple games like Roblox. It was a Xmas present! The graphic card wasn't working and the PC was using the CPU graphics instead. 2 weeks later and still not resolved the issue...
This was a 3rd gaming PC I bought from Stormforce, and never had this kind of an issue. Makes me wonder - what's changed Stormforce?

"Fantastic products freat service and…"

Fantastic products great service and quick delivery

"Great service "

After being told it would not be delivered before Christmas. They went above and got it out to great service. The pc it's self is amazing absolutely no issues easy to set up very happy. Night and day difference to my old one. Would definitely recommend stormforce for anyone looking got get into pc gaming or even to upgrade again great service very happy thank you