"Online platter orders"

DO NOT ORDER ONLINE FOR STORE DELIVERY - these orders vanish into a black hole you will see other reviews similar. Use Simmons instead if you are local.

I ordered online and the order didn't turn up at the store. Manager gave me other items so we had something at least, very nice and professional of him.

Complained to HQ who look the online order - explained the guy in store was great but that there was still an issue (didnt get what i ordered plus waiting 40 mins).

They offer 20% off my next online order - what a joke. Credit card legal team speaking to them to get me a refund.

When you phone their office no one is there in morning - strange that for a bakery!

"its ok for a quick coffee"

I like the consistency of things. Here in west London. The food is either too salty, the tuna or the egg rolls and I eschew from the cakes... way too sugary.
The coffee... for the price... machined. ok. So I only go here for the coffee now. its quick and cheap.

"Nice product, awful team"

Southbourne/Bournemouth - great products, well prepared and taste good. Staff ? Oh my goodness. The miserable lady who serves is so rude. I had to show her the order on my phone and she insisted it was printed in large scale font to help me . Who has a large scale printer at home these days ? Bizzarre.

"Ordered platters"

Ordered platters, sandwiches, bridge rolls and cakes, for my mum's funeral, ordered well in advance, turned up on day of funeral to collect, Feltham store knew nothing about it, even though I had a confirmation email and order number. Had to quickly find alternate. NOT happy!!!!

"October 2 th 2024 so I want in to…"

October 2 th 2024 so I want in to Wendel bakery at Poole bus station and had 2 cookies for £1.95 and a chicken bake for £2.70 and wow the cookies tasted like they had salt in them and the chicken bake was like half missing and it was like wear the chicken and cream sauce there’s was no chicken chunks all cream sauce so your be batter going to greggs because they have big chunks of chicken and fill was lots of cream sauce and they are only £2 so I think I will be going there for now on 😤🤔

"Stevenage Branch"

Stevenage Branch
Food good but pot luck on the staff members, they get hump when don’t ask for a meal deal and even more agitated when you point out you have still been charged for it. I tend to just tell them to leve it but it’s happened before and now I think it’s only fair I let people know.

"I frequent the store on Chingford…"

I frequent the store on Chingford Mount; the staff are so friendly and helpful. I have a serious love for the vegan sausage rolls; you should shout about them from the rooftops as they easily beat competitor's efforts. If you ever need a tester to ensure quality, I'll volunteer!

"I go there Fridays and Saturdays I went…"

I go there Fridays and Saturdays I went today the brown seed rolls have got shorter my friend have said the same less fillings for the same price the rolls are at least 3 inches shorter not go I went on Friday asked for brown seeded Ham salad roll and a chicken salad brown seeded roll got home to find both were white I do not eat white bread so paid nearly £8 for rolls I can’t eat

"Great place"

Great place

"Extremely unpleasant and unprofessional…"

Extremely unpleasant and unprofessional gossipping and swearing whilst customers are in store definitely wouldn't take kids near them using language like they do, disgraceful. I refuse to shop anywhere where the staff use that kind of language in front of customers. Women needs to be FIRED ASAP.

Unacceptable behaviour