"Terrible shipping…"

The shipping experience has been horrible. Ordered on 26 Jan, shipped 29 Jan still have not received. I would highly recommend against FedEx or this seller if that is the only carrier they use. I'd love to give this really expensive jewelry box a 5 star review but I have to actually receive it to do so.

"Very bad customer service"

Very bad customer service. Sent an email to establish the status of an order and their response was to respond with a cancellation email. No explanation or apology just an order cancelled notification.

"Not good enough "

I placed an order, received confirmation and was advised I would know when it was dispatched. After several days hearing nothing and because it was required for a birthday in the coming week, I contacted them. I received no notification of my query and subsequently just an impersonal email saying my order had been cancelled… no explanation, no apology and, therefore, no birthday gift. Very poor customer experience

"Great product"

Great product. Good quality and good price. Communication could be a little better about when it would be dispatched and estimated day of delivery.

"The item is smaller than the impression…"

The item is smaller than the impression you get from the picture and overall slightly disappointing

"Bracelet "

Item as described
Good correspondence
Quick delivery
Would recommend

"Great service"

Great service, lovely product and quick delivery, highly recommended.

"Good customer support"

Good customer support

"Ring sent is not the one in the picture."

Ring sent is not the one in the picture.

"bracelet"

item not in stock but gave quick refund.