"Sem resposta aos e-Mail’S e sem receber o pedido"

Boa noite
Efectuei uma encomenda dia 19 de Abril e tenho a indicação que o pedido foi enviado, mas recebi nenhum link para poder seguir o meu pedido. Enviei vários e-mail’s para que consiga saber em que ponto de situação se encontra o meu pedido e como posso saber em que ponto de situação se encontra o meu pedido, que se trata de um pedido bastante elevado em termos monetários e não obtive resposta. Pedido DFVDVFYRO
Esperava um melhor apoio ao cliente.

"Lack of communication"

UPDATED:
Apparently posting a bad review here is more effective than emailing customer service. After I posted this, I got a response and a refund so at least I know the store is not a scam.


I ordered an item that was available for back order only on 15th of March. The website claimed the product would would be delivered within 2 weeks. It's 2nd of April today and I got no notification or clarification from the store why my product hasn't been shipped yet. I emailed them yesterday and got no response. I paid a lot of money for my order and now I regret buying from this store.

"Site vraiment super merci"

Site vraiment super merci

"This is the only company I've found…"

This is the only company I've found that is still able to deliver Mercola's H2 tablets within Europe. When the delivery was delayed they wrote to apologise, which I appreciated: it's rare to receive customer support of that kind. Thank you, Vita Store!

"Quick and smooth delivery!"

Quick and smooth delivery!

"Very strange telephone line"

I ordered produto a week ago and the status didn’t change from payed to shiped, yet. I am contacting them on email, they don’t respond. When try to call them, there is only a recorded voice saying GOOD BYE and then the line drops. It seems to me like a scam?

Update: I changed the stars from 1 to 3. I’ve got the answer on the email 1 days after I submitted the review, but I didn’t want to edit it before I would get the package. I’ve got the package today (17.3.) So, the issues were the telephone and the delay. At least it was not a scam.

"Habe Anfang Februar 2025 eine…"

Habe Anfang Februar 2025 eine Bestellung abgegeben, Zahlung wurde zwar bestätigt, seitdem aber habe ich nichts von der Firma und meinem Paket gehört. Nach 3 Wochen habe ich an den Kundenservice eine Mail geschrieben und nachgefragt - keine Rückmeldung.

"Minden rendben volt"

Minden rendben volt. Köszönöm a segítségüket! Thank you for your help!

"Die Bestellung ging schnell und die…"

Die Bestellung ging schnell und die Lieferung war extrem schnell. Das hat mich gefreut. Meine Fragen zum Produkt wurden jedoch im Vorwege einfach ignoriert. Keinerlei Reaktion. Bei den Produktpreisen (ein Probiotikum 50g kostet 120€) erwarte ich generell eine fachmännische Beratung zu den Produkten. Daher halte ich drei Sterne für angemessen.

"Je pensais commander mais vu les…"

Je pensais commander mais vu les commentaires. Cela ne me donne pas confiance!!! MAIS JE VAIS PASSER UNE COMMANDE pour faire mon expérience