"Amazing experience "

The bag crafted for my mum is beautiful. Keith prioritised this birthday gift and ensured that it arrived in plenty of time.
I have had an excellent experience with this company and I cannot rate them highly enough. Please help support this family business as their customer service is the best I have ever experienced.

Thank you team!

"So pleased!"

My Leather Satchel Co bag is so well-made! It's refreshing to hold something that someone clearly took pride in the craftsmanship here in 2025. I had a few questions about international shipping (which turned out to be painless), and the customer service took care of me.

"The bag is all l hoped for and more besides"

Wishes, dreams, memories and expert skill combined into a beautiful bag to be treasured forever

"Absolutely top quality craftsmanship…"

Absolutely top quality craftsmanship and beautiful bags. I ordered two - medium pixie and the tote.
What makes it even better is the customisation so I could get each bag exactly as I wanted it.
No need to go to Italy to get a smart artisan hand made leather bag - much better quality and options right on our doorstep!

"Fantastic experience"

Fantastic experience. Customer focused. Helpful, supportive, attentive. I'm already thinking about the next project. Thank you, Keith, for all the time spent on discussing the details. I love my snow white hipster leather crossbody bag. It's just perfect!

"I was gifted a bag from this company…"

I was gifted a bag from this company and loved it - on a whim I went to the website and decided to see what else - I fell in love again with the same bag but wanted something unique - thinking it would be impossible to do this I got in touch with Keith anyhow and we set about creating a unique colour combo - after a mock up I went ahead and can't wait for this one of a kind bag to arrive! It's such a thoughtful process and I would recommend this bespoke service to everyone!

"Happy customer"

I bought my first bag 8 years ago and it’s still in perfect condition without any special care. I just ordered another one from their website and their customer service is beyond expectations. Great products with amazing colors that don’t fade over time, great customer service and decent prices.

"Incredible hand crafted quality"

Incredible hand crafted quality. I ordered the Passport covers, one for me and one for my wife, we both chose our colours and delighted with the results. Great communications also. Thank you.

"Such an amazing shopping experience"

Such an amazing shopping experience. I found the website easy to use and all my questions were answered on the chat. Extremely good customer service. And most importantly the bag is beautiful. Exactly the colour I wanted (thanks to a photo I was sent to double check) and such gorgeous leather. Very very happy

"Superb quality"

Ordered for a friend's birthday present and she loved it. Having not used the company before I admit I was somewhat sceptical when placing the order but I have absolutely no hesitation in recommending the company and will certainly use again.
The communication from the start was exceptional, checking when the birthday was to make sure it was delivered in time, and it duly was.
Superb quality leather and workmanship and very nicely packaged making it an ideal present.