"Excellent"

Excellent! Thank you!

"I am excited to have my bare root roses…"

I am excited to have my bare root roses all of them looked pretty good except for the Boscobel's. They had some white mold/fungus on some of the roots and stems. Some of the stems were black. I went ahead and pruned the black stems and roots and buds that had the white fungus on them. Maybe they were too wet in transit however the other 4 roses I recieved were fine and were just as wet.

"I got to talk to a human"

I got to talk to a human
VERY IMPORTANT
I wanted my roses to come earlier that the recommended time because I wanted to pot them up and will be keeping them inside till safe to go out.
it was easily done, with follow up and great communication by the lady I spoke with as long as I agreed to forgo the warranty which I idiot have a problem with.

"Bare root roses arrived in great shape and are good sized."

I just received three more bare root roses from David Austin USA and I'm very pleased with them. They were packaged well and stayed moist and are a good size with several good sized stems. They were beginning to get new growth when they arrived and they continue to do well in the ground.

"Amazing Customer Service"

I sent a pic of a questionable root and with no question, they sent a replacement.

"5 of my 8 David Austin have been…"

5 of my 8 David Austin have been canceled. A handful of them were due to overselling. After my experience I won’t be ordering online from them, very unpredictable. I love my David Austin roses but my experience ordering with them has been very upsetting.

"Beatiful roses arrived in great…"

Beatiful roses arrived in great condition. Excellent customer service.

"Very happy"

Very happy! I purchased 58 this season and DA honored their warranty!

"Really great roses"

Really great roses, I've bought several over the years. Healthy good sized with plenty of roots. Never had one fail to thrive. Well packed as well. Get some!

"Fast shipping and good stock"

Fast shipping and good stock. Very robust bare root plants that looked like they had just been dug. I have yet to see them grow and bloom, but I am very happy with my purchase.