"Over inflated returns costs"

I purchased a lamp on line for £24.90 I wasn’t happy with the product when it arrived so it was returned I have been sent confirmation that the refund is £15 that’s an adjustment of £9.90 totally scandalous and unjustified. Avoid these rip off merchants at all costs ,,,,

"Trustworthy supplier"

I’m always sceptical about online only companies but I checked Trustpilot about Lampwise and on the balance of things they seemed trustworthy. I ordered 4 bulbs, they delivered sooner than expected, and exactly what I had ordered. They’re weren’t the cheapest supplier on the google search, but they were not far off, and given the excellent service I’m happy I went with them and will return for future purchases. Highly recommend

"Excellent service"

Excellent service. Got my tube light, (semi discontinued size) fast and at a fair price. My house is light and bright. Happy customer

"Difficult lighting problem"

I had a problem getting a replacement for a fluorescent tube. I chose what I thought was correct but it didn't work. I sent it back and was credited with no problem. I had also explained my difficulty. Lampwise advised me on the probable problem and offered an alternative solution which I accepted and the light worked perfectly again. Many thanks.

"A gentle light"

The light that comes out of these bulbs is really gentle and much nicer than the LED ones. My daughter found LED lights too bright for her eyes and not relaxing.

"Excellent customer service"

Excellent customer service. My item arrived cracked and they replaced it no questions asked. This was all done professionally and in a timely manner.

"Purchased from lampwise"

Purchased from lampwise, there was a manufacturer fault with one of the items lampwise had no hesitation in sending a new item out so thank you to them.
The service is good , goods well packed and prompt delivery, will definitely shop with lampwise again

"Fantastic knowledge & service"

What a fantastic family company. Staff are VERY knowledgeable, helpful and they stock an incredible range of lamps, shades, fittings and all things 'lighty'. This is the BEST shop in Milton Keynes, Bucks and the south of England. I cannot speak highly enough of this superb firm which I have used for many, many years.

"Helpful Customer Service"

The Company were very helpful at sourcing the product I needed and responded quickly.

"Not as Described"

I bought 2 LED bulbs with motion detection. Having already tried to buy them locally I was disappointed. So I was so pleased to find them on Lampwise and the picture clearly showed that they were different from the ones that were not fit for purpose, so I ordered 2. They came very promptly but when I opened them they both were the style I'd already purchased and returned. I wrote to Lampwise to share this and ask if they did others and have not heard anything from them. So I'm left feeling quite disappointed with my experience and feel the bulbs were not as described.