"Customer Service. There was issue with availability on my…"

There was issue with availability on my order. Melody was courteous and prompt in responding. My issue was handled.

"Not received anything."

My orders #86750 ordered March 24,2023 and #94926 ordered May 2. All I have received is emails stating that my orders have been received.

"Tracy took great care of me"

Tracy took great care of me. thanks

"Reached out to the company regarding an…"

Reached out to the company regarding an order I had placed.
Reply was handled by Tracy. She was prompt, clear and courteous and solved the issue immediately.
Excellent customer service-refreshing!!

"Pleasantly Surprised."

Well, as with most online companies in 2023, I did not expect much in terms of service from sending an email.

However, Tracy responded and followed up with me on multiple occasions. She also showed initiative and cancelled my order and refunded my money since the products had been out of stock for a very long time with no idea when restocking would occur, if ever.

"This is a pure scam website"

This is a pure scam website ( HealthCentralUSA.com ) and I believe all the posted positive reviews are posted by the scammers.

I placed an order on May 22, 2023, received confirmation via email and it’s now June 14, 2023 and not only nothing shipped but there’s no way to contact anyone and they don’t respond to email complaints.

There’s no “chat” even though they say they have it. Even the phone number listed on this trustpilot.com page is a bullsh*t recording.

TrustPilot needs to clean up the BS positive reviews too! --------------- THE REPLY IS PURE BS - They responded alleging that I gave them an OHIO address to ship to - PURE BS - Because in the May 21 Response they sent a confirming email with this specific shipping instructions: Shipping address
Doug Reitmeyer
1821 Cotton Farm Trail
Leander TX 78641
United States
‎(512) 750-2677 How can it be anymore clear than that?? These are SCAMMERS

"No Response, No refund"

My Order was cancelled and its been a week still no response on my refund. I felt that I was scammed after they charged me after few minutes they cancelled my order. I tried to follow up twice on my refund status, still no response.

Update June 15
I got a email reply after posting here. but still haven't got a refund. what's the point of replying on my email if their is no action to follow?

I will still consider this site as a SCAM until they pay me back my money,

"Great experience."

Great experience.

Thank you

"Appreciated Tracy's prompt reply …"

Appreciated Tracy's prompt reply as well as thorough explanation to my question.
She was also kind and courteous.

"I want to thank & applaud HealthCentralUSA prompt service!…"

I want to thank & applaud HealthCentralUSA for the outstanding customer service I received after placing an online order. I received a prompt email explaining unfortunately the product was no longer available from the manufacturer, and that a credit was being issued to my credit card - which it was!