HealthCentralUSA.com

Salons, Spas and Studios
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704 reviews
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HealthCentralUSA.com

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Glenda Fraysur

4.00/5.00

"Refund issued! When I ordered I didn't realise the…"

When I ordered I didn't realise the company was located in Dallas. I live near Houston so they weren't able to deliver my order. They happily refunded my money when I let them know I never received my order. I appreciate that!

11/04/2023

mitzi

5.00/5.00

"Good customer service!"

although the company wasn't able to fill my order, they responded quickly regarding the status and issued a refund immediately upon realizing they couldn't fill the order.

11/04/2023

Nanci Dolgos

5.00/5.00

"Sandalwood Hand Lotion"

This company has been very candid in their problems filling my order. After waiting a few weeks they wrote to tell me supplies were out & would I like to wait longer or cancel and take a refund. I did the first for 3-4 more weeks and then opted to cancel & take the refund. These two actions were replied to asap & done asap. I'm most surprised and appreciative.

09/04/2023

Kelly Westover

5.00/5.00

"Wonderful"

Wonderful! Easy to work with and quick response! They have many items to choose from. This business is made up of many good people. I highly recommend them!

08/04/2023

Donna

5.00/5.00

"Great customer service"

Having osteoporosis & running out of Bone Grow System is not a good combination. When all my sources were out of stock @ the same time, this company surfaced. Only after submitting the order did it say 6-8 weeks delivery. I called Garden of Life & found it was a manufacturing problem. Within the wait time it has become available elsewhere so this order was canceled to receive it quicker. That was last night & this morning the response for cancelation was already processing. 5 stars for customer service (& a great product) which says a lot about a company.

06/04/2023

Bonnie Jeffrey

5.00/5.00

"Customer Service"

I had an issue with an order and customer service responded quickly and resolved the issue. Wonderful customer service. Thank you again Melody!

04/04/2023

Samuel T

5.00/5.00

"Customer-Friendly"

Health Central was transparent and up front when it came to fulfilling my online order. Due to a supply shortage, my protein powder was delayed. The representatives provided me sensible options and were prompt in providing a refund when I opted to go in another direction and purchase a different product. Health Central is a breath of fresh air and professional all-around.

04/04/2023

Robert S.

4.00/5.00

"See my Emailed optional note above"

Back in Feb 2023, I placed an order for 2 products. Nothing arrived after 28 days. So I emailed Melody, who researched the problem. She replied that I asked for local Dallas delivery instead of my town in Massachusetts. So she redirected the order to my location. The reason I chose 14-28 day delivery was that there was no shipping charge.
So please introduce a 14-28 day free delivery charge or require a minimum cost delivery charge. Thank you and Melody.

04/04/2023

Patty Clarkson

1.00/5.00

"My order 85742 was placed on 3/20/23…"

My order 85742 was placed on 3/20/23 and I got an email saying o would receive another when it shipped but I have never received a tracking number. My emails have gone unanswered :(

03/04/2023

Sue Armstrong

5.00/5.00

"I waited for my order to come in and…"

I waited for my order to come in and never got it. Received a call from the company and it was straightened out and received my order in a couple of days.

01/04/2023
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