"Customer service has been relatively…"

Customer service has been relatively prompt, but wish I could speak immediately with an associate rather than always getting answering machine and them calling me back.

"They’re very knowledgeable"

They’re very knowledgeable and when you get a hold of the person that takes the orders, they can tell you if they have it in stock right away. customer service was fantastic just a great company to buy from.

"I think your company is taking…"

I think your company is taking advantage of people. You are gouging the public. Your price was $199.99 and 5 minutes later it was $249.95. Very poor business practices. I will let everyone know.

"Lost order demonstrated great customer service"

My order got "lost" and I called to try and confirm the status. The people at AMS were so responsive to my problem and kept me informed of their actions on a regular basis. The fact that I continually heard back from them until the product showed up at my house kept me from panicking about the order. Very appreciative of the customer service I received

"We purchased two fire feature torches"

We purchased two fire feature torches. They were packed beautifully and arrived within a week of the order. It was so great to have a supplier locally with a product we wanted in stock.

"Completely satisfied"

Perfectly packed. Friendly customer service. Arrived exactly as promised. We could not be more pleased.

"Haven't installed my lanterns but got…"

Haven't installed my lanterns but got them at a great price! They were nice and quick!

"Great service"

Great service, i am very pleased with the quality of our firetable.

"I recommend this appliance"

The appliance was delivered quickly, on time, and packed well so as not to be damaged. Works good. Would like it to have a higher flame though. Overall, I recommend this highly as a stand alone firepit.

"When customer service is important..."

When customer service, knowledgable staff and response time is important, choose AMS. I live in Washington State and have been trying to find a mantel for weeks. After exhausting ALL local options, I stumbled across AMS. I found the staff to be knowledgeable, friendly, and extremely quick to respond. Both Isaac and Brandon answered all my questions, came up with a timely shipping option, and took the time to contact the manufacturer for me. I have spoken to many many distributers in the past few weeks, none were as helpful or as quick to respond. Great buying experience!