"Really easy to user website and…"

Really easy to user website and delivered super quickly - really comfortable memory foam which I used for a replacement in my work from home office chair - thanks!

"Dreadful experience..steer clear"

Dreadful, dreadful, dreadful. I have ordered a few times from Anyfoam with no problems, but this time will be my last. My order was sent to the wrong address to start with, and when I eventually received it, both foam shapes were cut to the wrong size. I understand completely that mistakes can be made, however, I had to return the foam first before they would recut and send it to me. I am a cushion maker so my customer is directly affected by this delay as well. No apologies were made, apart from a "sorry this had happened to you"...no responsibility taken by them, despite my emails and phone calls. Each email I sent them alerted them to the fact that they put the wrong delivery address on the original order. I told them it had to be the right one. So, after around another week, when the new foam hadn’t arrived, I contacted them and was told that the delivery had been refused, and was on its way back to their warehouse. So they sent it to the wrong address again. It’s now 6 weeks since I placed the order and I’ve asked for a refund, which hasn’t cleared yet. Needless to say, I’ve ordered it from another company, and it arrived perfectly cut the next day. Whilst polite, Anyfoams customer service leaves a lot to be desired and they really didn’t seem to think that this wasn’t good enough. I lost my customer in the end ( fair enough, they shouldn’t have to wait 6 weeks for 2 bench cushions) so I am out of pocket for the fabric and the labour and it reflects badly on me as a business. Unlike Anyfoam, I really do care how my customers are treated. Shame on them. I wouldn’t recommend them anymore.

"Customer after sales service"

Hi, I'm hoping to get a more professional response to my query. I have not received my order. I have tried chasing it with one of your colleagues but basically have been told to sod off by one of your sales team! I can be contacted on 0117 9713222

Regards

"Thrilled with our purchase"

Can't say how pleased we are with our new replacement sofa cushions....they are great quality and fit perfectly. Our delivery was prompt and, the cushions were well wrapped and packaged. Thank you again Anyfoam....we shall use you again in the future.

"Happy to recommend."

Very happy with the service and quality. I originally ordered one cushion for an outdoor seating area I am building in order to check the quality and suitability. That was spot on, so ordered the other 12 pieces I needed with dacron and stockinette wrap. These arrived after 4 days, well packaged and exactly as ordered. Happy to recommend!

"Excellent service from start to finish"

Excellent service from start to finish. Easy to use website; great communication; brilliant customer service - to the point where I mucked up the number of pieces ordered and they put it right really quickly for me, without having to incur extra delivery charges - highly recommend.

"Best Foam ever . Worth Every Penny"

Thank you so much anyfoam for the foam that I have ordered . From the packaging to the delivery ,everything was perfect . Cannot fault anything . I cannot explain how glad and pleased I am. Whenever I'm sitting on it , I'm like wow I'm so pleased that I've ordered this from Anyfoam .... Thank you all .....

"Very unhappy, cannot recommend"

Very unhappy as I ordered 4 pieces of foam for cushions nearly 6in deep. I followed their website recommendation for Luxury Reflex Medium foam and I also phoned for advise. When finally del'd they were so soft, useless and only suitable for perhaps a small child. Ridiculous and response was no return or refund. Your reply is ridiculous. I was not told how soft it would be and it certainly is not springy. If I had been told I would not have ordered.

"I have ordered foam from AnyFoam twice…"

I have ordered foam from AnyFoam twice now.
On both occasions my order arrived really quickly.
Their website is easy to navigate
My second order was for a special shape and that came back absolutely perfect.
I can highly recommend them.

"Just called to chase my order"

Just called to chase my order, spoke to Amy, who could not find the order and when she eventually found it, she advised its a 10 day delivery. This was not mentioned on the website. When i queried it, she said they were helping the NHS. Funny thing is i have a friend that works for the NHS that deals with this sort and she said they had no record of any foam companies helping. Its bad to use the NHS as an excuse to get away with bad service. Lets see how the foam turns out to be and when it arrives.
Now you reply by cancelling my order, very immature behaviour. I would not want to order from this type of company in the future and I will pass your response onto my friend.