"Ordered for very firm memory foam…"

Ordered for very firm memory foam cushions for our outside patio suite fabulous good fit to the perfect size down to the last half centimetre the service and cu p communication was fabulous would definitely order from them again!!!!

"Very Poor Customer Service"

In good faith we ordered and paid in full for a stock 2m x 1m sheet of foam with a smooth flat adhesive backing, which we paid extra for, in order to fit it to a smooth flat surface. (Order value £101.13)
When the goods arrived the adhesive backing was not stuck flat to the foam, it had bubbles, creases and would not stick flat.
I contacted AnyFoam Ltd and they told to remove the backing from the foam and use a different method to fix it to a flat surface. (£10 refund offered)
I explained that I would like the foam and backing to be as per my order. They did not offer a replacement. I said that I was happy to carefully remove the backing from the foam as they suggested but was concerned that there may be damage to the foam if I did this. I asked AnyFoam Ltd to confirm that if I did what they had suggested to removed the backing and there was any issues please would they replace.
I received the following reply:
"I have spoken to a manager regarding your order they have sated that is you push the foam to the appliciant and apply pressurer this will still stick.
However if you wish to move the backing we can not offer a replacement for the sheet if this become damaged" (Copied from email to me from AnyFoam Ltd)
I phoned and emailed again to explained that that the adhesive was so badly creased that it was not possible to stick it flat to the foam. My concern that I would be at fault if the product got damaged due to me removing the backing and then AnyFoam Ltd would then not replace / refund. After THREE emails chasing a reply and over a week later I finally received.
"Apologise for the delay in coming back to you. Could you please package the item your have received and let us know when ready for collection and we will collect the parcel and then refund the order once we have the parcel back"
The foam was NOT as ordered and was damaged on arrival!
Very poor customer service - I would not recommend this company. Before buying of the internet call and speak to the company that you are purchasing from. Had I had done this before my purchase with AnyFoam Ltd I certainly would not have purchased from them.

"Great customer service"

Great customer service, good communication, site very easy to use, items delivered on time. would recommend.

"Don’t go anywhere else!"

If you’re looking for foam this company is the best place. Ordered a very large 2 piece style bench mattress for our camper van pull out bed on the 7th June and arrived today 11th of June. Couldn’t be more happier. Quick and easy ordering and fast delivery. Cut exactly to our measurements and very very reasonably priced. Would recommend 100%.

"Having looked for foam and materials to…"

Having looked for foam and materials to renovate my favourite armchair I was very fortunate to find Anyfoam, they discussed my needs and recommended the best materials to use, they then cut and shaped the foam supplied the correct adhesive and dispatched to me within 3 days. They were also the cheapest for supplying and delivery. It was a pleasure to deal with them.

"Disgraceful"

One of the most unpleasant experience I ever had

I ordered and paid online 17 meters of foam. They sent me 1.7 meters. One lady said they would send me correct amount. Next day they call me asking me for more money in order to correct their mistake. Unbelievable. I asked to cancel the order and refund my money.

They have a total disregard for their customer. I called twice, I never raised my voice. The lady on the other side said they would only give my money back once I packed the wrong item they send me and sent them a picture of it.

Hey hung up on me twice, everyone on my office was shocked.

Disgraceful service. Rude and careless on dealing with customers. I still don’t know if I will get my money back. I’ve paid for 17 meters, received only 1.7 meters, their mistake, their mess and still they make you feel like so bad just for asking what you’ve paid for.

I don’t understand how this company still have customers. I

"Bought some firm foam for the first…"

Bought some firm foam for the first time from this company and can say I am extremely impressed. Foam all cut to perfect size and very good quality. The price was amazing and delivery efficient and fast.
Cannot fault them at all.

"Exceptional service"

Exceptional service . My cushions arrived within 3 days of
order even with a bank holiday in the middle . The web site is easy to
use with measuring and preview of foam . All foam cushions fit perfectly into the covers . Would most definitely recommend Anyfoam . Thank you for a brilliant service

"Made a DIY GYM needed some foam for the…"

Made a DIY GYM needed some foam for the bench. Went to the website put in my measurements selected the foam hey presto cut to size and worked
out great. I will be back👍

Thanks (shout out to Demi too)

Order RC23659609

"I am delighted with my made to measure…"

I am delighted with my made to measure foam cushion for my awkwardly shaped window seat. Thank you for your prompt response 😀