"Great Apartment"

Thé Apartment was perfect, great location very clean, just had an issue with the toilet . The problem was reported however no plumber arrived during our stay.

"No bedding and awful response"

There was no bedding provided for a guest. The guest had to sleep under a towel. After speaking with the firm they said we cannot offer a refund for that one person as they still chose to sleep in the house (it was a group of 5)

"A great company to deal with"

A great company to deal with. I contacted them with some non standard requests due to some uncertainty around my trip and they were more than happy to help. Communications were very good the property I rented was spotless and the refundable damage deposit was refunded within days. Highly recommended based on my recent experience

"Me and my husband stayed at this…"

Me and my husband stayed at this apartment for my birthday. This apartment is well worth the money, it was immaculately clean , bedrooms were spacious the view from the balcony was beautiful at night Watching the boats go past. All equipment to cook was available fresh towels, cleaning products , hand sanitiser. We was very impressed and had a lovely evening. The local Asda is great a few minutes walk and your there added bonus is it’s a super store. We will definitely stay again and would highly recommend this apartment to anyone wanted to have a relaxed, Safe stay away. All covid requirements were met which was lovely! Thank you 😊

"Great location"

Great location

"Excellent and beautiful place to spend…"

Excellent and beautiful place to spend a weekend.

"Deposit mixup, wrong keys, poor staffing"

1) Charges double security deposit by mistake which made me worried
2) Got the wrong keys
3) The person who gave me the keys showed me the place of stay and it was in a poor state
4) I gave the keys back and tried to speak to her manager. She left with the keys before I got a chance to get back in.
5) I think with a team mate like, it spells disaster

"The apartment was very clean"

The apartment was very clean. It was equipped with necessary equipment. TV package was basic freeview. Contradictory note in apartment about where to park and where to leave parking permit. Would prefer to have mattress protection on all beds. Twin bed mattresses are poor quality and so soft that they gave no support so slept on sofa bed instead. Would benefit from having mugs in kitchen rather than small glass cups. Filling in of paperwork and proof of identity was onerous. Less than 48 hours before I was due to arrive, I had to telephone to find out how to gain access. The apartment has a good outlook and in good weather it will be pleasant sitting on the balcony watching the boats.

"Clean and comfortable"

Very clean, comfortable and convenient. Would use again.

"Homely indeed"

Homely indeed.
I was initially worried for long list of conditions and its associated penalties, but it dint turn out that way.
It was unexpectedly spacious and roomy like i am used too