"Possibly scammed"

Never received the product.contacted customer service their response is refund will be remitted in 3 to 5 days.has been over a month now.sent several emails still no refund.contacted the BBB.still waiting.possible scam.
Finally after several weeks and after this review I received my refund.

"Where is my Refund"

I returned the hearing aids I ordered and followed all of the protocols for the return to ensure I received a full refund. This return was accepted by Bossa on Feb 29, 2024 and it is now April 22, 2024 and I have yet to receive the refund. I keep get promises by the supervisor that Finance has been contacted multiple times yet they cannot tell me when I will receive it. I am disgusted by the amount of time I have had to put into getting my money back! BBB here I come.

"After I ordered I found out that the…"

After I ordered I found out that the item was no longer in stock it was sold out so I was given the option to take a refund or they would send me the next best hearing aide with insurance all at no extra cost. After receiving my hearing aides I could not be more satisfied with my purchase
Thank you all that I had the pleasure of speaking to

"NON delivery of my order"

I ordered a pair of your hearing aides weeks ago, i was told on 4-4-24
that they were being shipped the following week, obviously they were not shipped as promised, i am thinking that you are running a scam, if im wrong then prove it by shipping my order now.
Ralph Derickson

"Scammed me out of 144."

Scammed me out of 144.. Sent aids back and never received the refund after over 25 promises.
DO NOT BUY THEY ARE SCAMMERS!

"I ordered the Proton Max hearing aids…"

I ordered the Proton Max hearing aids on March 31, 2024. I have emailed Bossa 3 times. Each time I did receive a response. They stated the order was being processed. They assured a tracking number would be sent via email. I still have yet to receive anything. I also paid for expedited shipping.

I can not review this product because I do not have the hearing aids as of 4.16.24.

Michael

"Hearing aids just hissed. They wont send refund."

Hearing aids just hissed. When I called company to get help they just tried to upsell me.
I followed their steps to return them for refund. That was 3.5 months ago and I still have NOT received my refund. HORRIBLE customer service.

"Unhappy with customer service"

In early December 2023, I ordered the TX-mini hearing aids. Within a couple of weeks, I returned them (in perfect condition). I also ordered the PRO-Max hearing aids with which I have been pleased. Unfortunately, it has been over 4 months and I still have not received my refund. I have spoken to customer service and texted them several times and all I get is the runaround. They have a good product but there is no way I could recommend this company since their customer service is deplorable. Buyer beware!

Robert L. Taylor
refund #164481
request #141403

"Slow on shipping "

April,3 ordered hearing aids.Shipping started 4/12/2024.will know more when I get them

"I’d give Zero Stars if possible!"

Ordered hearing aids expedited shipping. Heard nothing for 2 weeks. Emailed, said OOS, will send upgraded ones at no additional cost. Waited 2 more weeks with emails in between. Fed up, said do something or I’d let social media know. Posted negative reviews 2x. Got message on site with tracking #. Still waiting to see if it’s taken care of. Will change rating if it ever is.