"Ernie Ramos TIME FOR SEND MY…"

Ernie Ramos TIME FOR SEND MY REFUND...
Now 10 months and No ReFund,,,,,10/24/2023

Feb 24, 2023, 13:43 MST

ITS BEEN ALMOST 90 DAYS AND STELL NO REFUND...VERY BAD BUSINESS PRACTICES...AND DONT BLAME THE BANK...
THE ceo of bossa HEARING AIDS IS UNHONEST....HALF-HEARTED THIEF...I TOLD 13 FIRENDS DONT BUY FROM BOSSA HEARING AIDS....SHAME ON YOU GUYS....BOSSA IS A FINANCIL RAPIST....ceo...
This ticket was created on your behalf.
Ernie Ramos Tracking #9500 1161 9422 3009 4313 07
01/09/2023 date Tracking #
you guts are taking to long to give me my REFUND
IN THE AMOUNT OF $60.00 AND $71.98
BACK TO CREDIT CAED VIDA XXXX5514
MOST COMPANY GIVE REFUNDS 7 TO 10
BUSINESS DAYS....NOT 3 TO 4 WEEKS
THE CEO OF BOSSA HEARING HIS
UNHONEST HEART BAD DEALING PRACTICESS...

TIME FOR SEND MY REFUND...
Now 10 months and No ReFund

"BossaHearing's customer support is…"

BossaHearing's customer support is responsive and helpful.

"BossaHearing's customer support team is…"

BossaHearing's customer support team is fantastic. They're patient and caring.

"Horrible refund experience. No refund received."

Ordered a pair for my 92-year old mother. Returned them within the return period. No refund. I have sent emails, made calls, sent more emails, to follow up on the refund. I got promises of action, vague responses about the team looking into it, etc. But no refund after 2 months. Horrible customer service. And I would say at this point it is simply a scam. I doubt Bossa has any intention of every issuing a refund. Stay away. Don't order anything from them.

"terrible customer service"

terrible customer service. they did nothing but block the refund.
they also would not provide any return label.

"Lots of Ads, but bad customer Service."

I ordered a month or so ago and I received a return message stating that if I didn't pay for the express shipping, it could take ad long as 2 weeks to receive my order. I didn't pay for the fast shipping and I thought I would get my order in two weeks. When 3 weeks had past, I contacted the company about the order, only to be advised that they had no record of an order. Then it seems in October, they found and processed my order.

"Lightning-fast shipment"

Lightning-fast shipment! I received my TX-1 in no time.

"I had a particularly bad experience…"

I had a particularly bad experience from ordering to retuning the hearing aids.
Ordering and paying was easy!
Delivery took a very long time. The devices never worked for me. They screeched and support to get them to work was not useful . I then returned the devices and had to pay for the return!
Then almost 3 weeks have gone by with no notice at first of receipt and still no refund.
All together a bad experience .

I received a note twice since this review was posted , that some action would be taken . However once again the promise to escalate and resolve the issue has lead to no response.
I will report to BBB and my credit card for refund as this is wasting too much time .

"bogus refund policy"

I purchased Bossa Hearing Aids on 8/6/23 - after many attempts, gave up because they did not fit my small ear canals. Contacted Bossa and followed procedure to return - Bossa acknowledged receipt of return on 8/28, told me everything with return was fine and refund would take 12-15 days. It is now Oct. 16, and all I ever get from Bossa is they are working on it, or there are unforseen refund problems on their end, but my refund will be sent shortly. I have heard at least 5-6 times, the same lies. Obviously, I am out a total of $94.00 and Bossa is a scam.

"BossaHearing's customer support team…"

BossaHearing's customer support team made the journey smooth and stress-free.