"Never received my order"

Never received my order. Its Scam

"Do NOT believe the "easy return" promise"

I decided to return these (following ALL the specific instructions). I was told that I would receive my refund MANY times but no refund was sent. SIX months later I filed a claim with the Better Business Bureau and I FINALLY received my refund.

"Total GARBAGE...Please dont waste your…"

Total GARBAGE...Please dont waste your money on these

"Worst customer service ever!!"

Worst customer service ever!!! Ordered on Sept 7th and still have not shipped. Called last week and was told 8-12 business days for shipping. Today I was told that it may ship one day this week. What kind of answer is that. Worst customer service ever. DO NOT DO BUSINESS WITH THIS COMPANY

"Cannot get refund"

My wife returned her hearing aids in July because they were too uncomfortable. Order # 115434
She was told that when they had been received and checked she would get a refund.
Since then she has sent numerous emails requesting the refund and always get back an apology and promise that they will contact the billing department. What a joke!
Bossa Hearing is not a reputable company and their promise of a money back guarantee is fraudulent. Do not do business with them.

Edited to add that my wife finally received the refund. After months of emails & phone calls.
Don’t give up!

"I still haven't received my order and…"

I still haven't received my order and yet you have taken my money, so I need a refund or I would like to receive my order

"BEWARE of Bossa Hearing Aids!!!~"

BEWARE of Bossa Hearing Aids!!!~! See comments for BBB complaints and direct website to avoid.

I had high hopes after reading comments on Facebook and Bossa review site. But LOOK at the better Business Bureau website instead!

Turning up the volume on these hearing aids, causes squealing and extreme pain in my ears! The hearing aid sticks out far and sounded like I have a can attached to my ear. I even let my 23 year old daughter put them in her ears and she was mortified with the sound.

I am still waiting, almost two months now for a refund in which they will not adher to their own FULL refund policy.

After paying for the hearing aids, I returned them the very next day for a refund. I am STILL waiting for my refund of $130.00 almost two months later. Keep in mind that you DO NOT receive a charging block for your charging cord as well.

If you are considering this hearing aid, keep researching. Bossa Hearing Aids are a bad business and rated at BBB with a F grade. Facebook allows them to advertise stating their false return policy and allows them to delete feedback from unsatisfied customers.

I have learned to NEVER purchace through Facebook and never take ratings from people on Facebook because the businesses do not show ALL of the true feedback. Dishonest company lacking customer service.

Update: after giving a bad review on several forums and letting them know that I was submitting a complaint to Better Business Bureau, they moved faster with the refund. I received my refund, yesterday. I am still not happy with the company and recommend no-one to endure the time and energy wasted as I have.

Thank you,
Andrea

"FAKE RETURN POLICY"

Returned these hearing aids because they didn’t work well for my ears. Other than that the product was fine and timely delivery. But if you have to return for any reason BEWARE you probably won’t get your money back. I’ve been waiting 2 months and have called numerous times to see when I will get it. They give me a different date that I will be credited every time I call.

"Do NOT Order!"

Order the hearing aids with the impression that there was a easy return policy! It has been 2 months and I am still waiting for my refund! Never used them so I can't tell you if they work. But unless you plan on keeping them DO NOT ORDER FROM BOSSA!

"Customs fee $28"

Delivery was not as quick as expected. Had to pay $28 in customs and duties on top of the $82 cdn