"well worth every single penny "

When a time things should be getting easier the MR was so daunting - Julie helped with all the paperwork and received my results today. well worth every single penny

"Thanks to David for all his help I…"

Thanks to David for all his help I wasn’t going to appeal until I spoke to him. I received enhanced rate pip today after a years battle.

"5 Stars isn’t enough! "

When I found PIP Help CIC I was at my whits end dealing with the stress of my daughter’s PIP review.

The DWP telephone assessment was incredibly stressful. I found it very uncomfortable and difficult advocating for my daughter whilst she was sat alongside me. Subsequently they decided by letter, 3 weeks after the telephone call, that she no longer met the conditions of PIP and her award was stopped from the date of the telephone assessment.

I was feeling very isolated and helpless. I felt like I had failed my daughter and Mum guilt was eating away at me and as I have several chronic mental health conditions, the stress was plummeting me into a spiral.

After reaching out and talking to David about what had happened I instantly felt reassured and supported. I learned that I didn’t fully understand the nuances and legal PIP framework, very few people do.

When David read my daughter’s written assessment report from the DWP, he explained that my daughter’s telephone assessment was poor and did not meet the required standards or adequately investigate report or understand my daughter’s health conditions.

David helped me understand the ins and outs of using the PIP Help CIC service and explained that because he felt my daughters case was strong,
we could potentially be paying a large fee for little more than general assistance in completing an appeal form. However, I insisted that I understood that and was in agreement with the potential cost as I desperately needed to feel like I wasn’t alone dealing with it as I wasn’t coping. I was going into a panic ruminating about the possibility my daughter could forever lose her disability support as PIP “gatekeeps” so much more than a monthly financial award.

I signed a contract with PIP Help CIC and David assigned me to a case worker, a lovely lady called Julie who was amazing. Both Julie and David made me feel so at ease. I was able to contact them with any worries or questions through the waiting process. They were kind, reassuring and compassionate to my situation.

Julie did an amazing job at explaining the appeals process to me. She broke down the possibilities and avenues it may go down and explained how she would approach the case by cross referencing all of my daughters medical notes and diagnoses with the outcomes of the DWP decisions and assessment reports.

It was a nervous wait for the statutory initial response. Julie was hoping the DWP would overturn their decision as they often review the whole case when an appeal is initially submitted than otherwise committing to a costly tribunal.

To my absolute delight 6 weeks on and to my HUGE relief this week I received a call to tell me that the DWP had taken another look at everything and I was told “they could find no evidence to suggest my daughters conditions had at all improved” and that “her award should not have been withdrawn and that it would be immediately reinstated at the same level, with back pay”.

I cannot even express the relief and gratitude to David and Julie for the guidance support and lending me an ear to my constant fretting!!

As I explained, they did little more than complete the appeals form BUT I absolutely have no doubt in my mind that having PIP Help CIC on that appeals form got the attention of the DWP because of their excellent reputation. Julie explained this often holds a lot of weight with the DWP. The pastoral care for me was also invaluable.

Had I not taken this forward with PIP Help CIC I know I would have been facing a year long battle and potentially have to face a tribunal.

I’m still thanking my lucky stars this week that this whole ordeal is over. THANK YOU x
5 stars isn’t nearly enough!!!

"Free telephone advice is invaluable "

It’s very daunting applying for PIP and not something anyone wants to do and when you get refused point blank it’s hard to push for a review of the decision. A free 30 minute phone call with PIP Help CIC was invaluable. Solid honest and compassionate advice, validation and highly skilled people who really care. Cannot thank David enough.

"A very kind lady helped me win my case"

A very kind lady helped me win my case. She was ever so patient and just a really caring human.

Massivley reccomend.

"What an organisation- words are not…"

What an organisation- words are not enough to describe the support that has been there for me and my family whilst appealing my PiP claim. From my first call until the tribunal today the help and support has been phenomenal. The Supplementary Statement written by Julie took the information I gave and transformed it into a document that was amazing and convincing at the tribunal. Throughout Julie was honest and realistic but her help and support enabled me to be prepared for the tribunal. I cannot recommend this organisation enough. Julie has been amazing - thank you.

"I spent 12+ months for the DWP to deny…"

I spent 12+ months for the DWP to deny my claim despite ample factual medical evidence of how my condition affects my daily life, awarded 6 points daily living 0 for mobility, I applied to tribunal and engaged the help of PIP Help, Jade was my case manager and she represented me, I waited another 12 months for tribunal who overturned DWP decision and I was awarded enhanced for both daily and mobility, there were many times I felt like giving up but PIP Help and Jade were so supportive and brilliant I simply could not have gone through this horrendous experience at the hands of DWP without their help thank you so much I will definitely engage you again when my review comes up as I never want to experience the stress they put me through ever again Thank you

"Dave was patient and very helpful with…"

Dave was patient and very helpful with my concern. Called back when the line broke up too. Highly recommend this service if needing help and advice concerning PIP. Gratitude that this help is available.

"I really don't know where to begin"

I really don't know where to begin. Julie sohna is the most amazing, patient and kind lady I have ever had the pleasure of talking to. She worked so hard and was so so patient with me. She answered any question I had however daft I felt it might be. Today was my tribunal, where the end result was the best I could have imagined. I wouldnt have stood half a chance without Julie. You are amazing ❤️

"Julie helped me win again"

Julie helped me win again, pip help cic are amazing, there is no way I could have done it without their help. Julie kept in touch about everything and it was so easy to do when I got stuck and needed help. 10/10 from me definitely worth it.