"Customer agents as always friendly abd…"

Customer agents as always friendly abd very efficient

"Very professional and helpful."

Darren - Very professional and helpful.

"Kieran was very helpful"

Kieran was very helpful, informative and polite. He listened to my request and is a credit to his Employer.

"I have been with Pinergy for the last 7…"

I have been with Pinergy for the last 7 years and would take alot for me to switch provider. They are always on the other end of the phone( no long delays) and everyone I have spoken to is extremely helpful and informative. Peter was first class today,friendly and efficient.
I recommend Pinergy to family and friends all the time.
Happy customer

"Leanne W was very helpful and promptly…"

Leanne W was very helpful and promptly sent me the paperwork I needed. A great example of how customer service should be done

"Double top up"

Efficient customer service.

"Avoid Pinergy"

After numerous phone calls and emails, and requests for call back I am still getting nowhere with Pinergy!
They go radio silent as soon as I ask why my two Government electricity credits (€200 each for Jan & March) are not on my account. I received an email to notify me of the January €200 credit BUT it did not go on to my account. I didn't even receive an email about the second one despite confirming with them over the phone that a second one should have been issued and I should have been notified! I am still awaiting for this credit to be applied to my account, WHERE IS IT?
UPDATE - was contacted by Pinergy after posting this review. They apologised for the delay and lack of continuity with my multiple attempts to raise my issue with them over the past few months. They have now added the government credit to my account.

"Caolán was very helpful and provided us…"

Caolán was very helpful and provided us with the documents we require.

Good provider overall but some customer agents are not very helpful and we needed to call multiple times to get the documents we needed for a passport application.

"Fiona was very helpful and resolved my…"

Fiona was very helpful and resolved my issue in seconds! Great customer service!!

"Pinergy Fault"

Problem with pinergy meter and app. Took them a while but Fiona sorted me out.