"pinergy"

the person I talked to answered me patiently.

"Very helpful"

Very helpful

"Clarity Politeness"

Short/Clear/Polite. Very Good

"Fiona from Pinergy was very helpful…"

Fiona from Pinergy was very helpful with my query. She explained everything I needed very clearly and patiently. She also suggested me to the best plan for mu energy use which was really helpful for me to make a decision on my energy supplier. Great Service overall! Thanks Fiona

"To expensive"

World expensive electricity in ireland

"Stealing money from the app"

Been trying to get my money from the app since November and they're still giving excuses to keep my money. That's simply stealing...

"Great customer service"

Very detailed guidance and information provided by the customer service agent, who was very patient and professional

"I had a great customer experience with…"

I had a great customer experience with pinergy representative Reagan as he listened to my query and with his prompt responses it was solved in no time that is highly appreciated

"Good assistance"

Good assistance, but app is not too easy to use. A top up occurred that I did not intend while changing my payment details.

"Customer service great, transfer process less so"

Fiona in customer service was really helpful.
The lack of communication as part of the transfer process and charging me for nearly 2 months since I was transferred is unacceptable, however.