"Kenneth was great"

Kenneth was great, polite and efficient. Couldn’t have helped me anymore.

"Very good experience "

Very good experience , Veronica is very helpful and always nice to deal with her , responding very quickly to all the queries.

"Good support, high prices"

I was a pre-paid customer for about three years and I've never had an issue. Support was polite and responded quickly when asked to issue the Annual bill statement (the only time I needed support).
The only thing I could complain about is the price. This is the reason I switched providers.

"My experience was good."

My experience was good.

"Thank you. Very helful!"

I was a bit stressed with it all as not used to the system, someone was picking up something for me and she waited while I took the other call, phone was dying and lap top dead and had no electricity!
Kay was very patient and helpful. I am set up now so that is great.
Much appreciated for making it seamless in the end.

Kind Regards,
Orla

"I spoke with Ken about the EDDIE…"

I spoke with Ken about the EDDIE showing max temp reached even though we had no hot water and the solar panels were generating lots of power.
He gave me things to try on the EDDIE to try to determine what and where the issues lay.
It turned out that the issue lay with the immersion and it had to be reset. It is now fixed and I am back up and running.
Ken was proactive in giving me help over the phone.

"System went off line but the team got…"

System went off line but the team got it back up and running. Kept me updated on the progress. Excellent after market service.

"clear communication"

clear communication. concise information. Knowledgeable staff

"Helpful and Informative"

Helpful and Informative

"Absolutely great "

Got through to Chris very quickly ,he was very helpful and polite and saved my day!!!!