"Clear communication"

Clear communication

"Chris helped me out a whole lot with…"

Chris helped me out a whole lot with setting up a new contract. He made the process very easy and very understandable for myself. He made sure I understood everything and kept double checking with me to make sure I wasn’t misled by anything. Made sure I understood everything and explained things I didn’t understand. Thank you Chris for your amazing customer service and support.

"very helpful"

very helpful

"Friendly and helpful"

Friendly and helpful

"Professional, prompt response"

Prompt response, very professional. Clear guidance. Problem resolved

"Very Knowledgeable site assessor"

Very Knowledgeable site assessor. Rafelle is a good guy with lots of practical tips to make the process easier and how best to get the most out of an installation.

"Easy peezzzy lemon squeezey"

Easy peezzzy lemon squeezey. Polite, gracious, friendly, people. That is what any company needs for a successful business and continued customers. This is why I have stayed with pinergy as long as I have. All issues delt with fast with our problems.

"I spoke to a very friendly efficient…"

I spoke to a very friendly efficient person who sorted out my problem for me

"The help and charming way that both…"

The help and charming way that both customer care representatives went to, to solve my problem made both my days
Mon 24 Mar 25. Tracy
Tue 25 Mar 25 Chloe
Problem solved again thank you ladies. Pinergy should be proud of you both.

"Exceed expectation"

i called customer support to enquire about a missing topup amount . The support person helped to go through all the codes one by one and resolved the issue.
Surprisingly he shared a good news about a contract as well which could benefit to me. I thought the call will be of waste of time but it really made me happy.