"Amazing service"

Always swift delivery and have always sorted any problems swiftly. Have been using Vapecloud for a couple of years now and won’t go anywhere else.

"Helpfully and will use again"

Had to ring up about my order the guy I spoke to was helpful and rang me back as soon as he’d spoke to Royal Mail, sent my order out again, It came a few days later, will defiantly use again

"Smax"

Great service from Vape Cloud UK. Plus they stock some great products!!!!

"Shocking customer service"

Well I ordered my products on Friday 19/06/19 and got an email saying sorry we couldn’t post your items. Then I rang up and emailed vape cloud numerous times and only got a hold of someone on Tuesday afternoon to be told they didn’t have one off my items in stock in the colour I wanted I agreed to get a different colour and it was apparently dispatched that afternoon. Now its Friday the 28th I’ve still not got my items and once again no one answering phones. If I hadn’t of rang up on Tuesday I’ve never have known they didn’t have something in stock. Customer service really needs updating and training provided to staff about stock control use to be a reliable company but have went down hill gradually and this is the second time this has happened to me

"Had a little bit of problems with my…"

Had a little bit of problems with my delivery got it sorted and they gave me a 50ml bottle of e liquid for free and upgraded my delivery to next day delivery

"Royal Mail sucks Vapecloud don’t!"

Had some issues with Royal Mail not delivering but the guy at vapecloud (sorry forgot his name) sorted it straight away. Really good customer service!

"Ordered my stuff then had to chase it…"

Ordered my stuff then had to chase it up,was told they lost order but had taken the money out of my bank . Was then told most was no longer in stock .so ended up cancelling the whole thing . Won't use company again

"Tak for hurtig levering og en rigtig…"

Tak for hurtig levering og en rigtig god behandling jeg anbefaler alle at købe hos jer

"AVOID!!"

AVOID!!
I have paid for e-liquid, never received, tried to contact provided email address over a 4 times never got answer, no one answer phone number, finally contacted with PayPal, they refund my money after 1,5 months, total joke! Big scam avoid!!!!

"Never again"

5 day waited for the item to be shipped and then recived the mail that is out of stock , recived a refound on pay pay wich is taking 12 days , never again thank you ...