"Both juices binned no taste"

Both juices binned no taste, possibly ouf of date as had same brand before. Service was quick but product no good in this case

"Great company"

Great company . Always happy to help out

"I'll be back!"

These guys provide excellent product and a great shipping service

"This review is based on multiple order."

This review is based on multiple order.
I have never had a correct or on time delivery from this company, I’m not going back to the beginning but I’ll just take it from Christmas.
I ordered a load of juices and coils in December (plenty of time for delivery) Due to as they told me staff error it wasn't posted, then when they did post it the juice was missing as it was out of stock (fair enough it’s the season of goodwill so I let it ride). So moving on to my January delivery I ordered miles earlier than needed so this time took royal mail option for delivery, which is actually quicker than paying £4.99 for DPD. Order arrived minus juices again, email sent to me apologising due to staff error (hopefully not the same person from December). February order and I decided to take the DPD option again (Don't do it). Order placed on the Thursday, by Monday it still hadn't been shipped, lost my temper and took a full refund to purchase somewhere else.... so that should have been the end of it!!!
NO!! because I’m too trusting.. They sent lovely mails apologising and asking for me to return and how their service was so improved.
So yeah I believed them and reordered my May selection through them... major mistake number one, I took the DPD option again (you are better burning your fiver and trying to vape that). Major mistake number two I still am sat here with no juice 5 days after the order was placed and no sign of it arriving in the near future (There response to this... refund the £4.99 DPD Fee).
There are so many vape shops about, don't settle for this poor service like I have, worst thing is I have £20 in loyalty vouchers unspent...... even for free I’m reluctant to order from these ever again!! There response to the review, an email to say they are cancelling my account.. I wasn't going to use them again anyway, but no apology just a we ain't gonna fix it or help because you said how bad we are.... just about sums them up!!

"Slow delivery and no response from…"

Slow delivery and no response from customer services via their own contact form. I thought that web vendor's were past that phase a long time ago.
It was my first order with vape cloud and it was also my last.

"First Class Customer Service A++++"

I recently placed an order and there was an issue which meant my order couldn't be fulfilled. Unfortunately this isn't the first time. You might be reading this thinking "well why has this person given 5 stars...." Well, the reason is due to the excellent customer service received when I emailed them regarding this issue. No service is ever going to be perfect but in my book it's the way in which it's dealt with after that is most important. I can safely say that the customer service shown by VapeCloud is nothing short of amazing. Not only did they sort my order quickly by asking me what I would like instead of the product that was sold out, they very generously sent me two shortfills as a gesture of good will (one of which is 100ml and complete with nic shots) - you can't ask for better service than that. I will continue to shop on this site and also recommend to anyone that I know who vapes. Thank you again, excellent customer service!! :)

"Great selection and service"

Great selection and service

"Fantastic customer service!"

Fantastic customer service!
Have ordered several times from here & always go out of their way to help if they don’t have stock of the liquid we buy. Even ordered in extra for us. Definitely the only place I buy our eliquod from now.

"One of the best Vape shops in da game!!"

One of the best Vape shops in da game!!

"Everything worked just fine"

Everything worked just fine. Had some stock issues but I got my money right back for that. A little excessive on the packaging ;)
Other than that great!