"Overall the experience was good"

Overall the experience was good. My wife is very happy with the product - which is the main thing. I was a little disappointed that the product turned up a week later than expected as it was for my wife’s birthday. I should add that I wasn’t aware of the lead time for the product until after I had ordered it. The expected delivery came through with the confirmation. Had I have known this prior to ordering I would have known it was going to be tight. I had also tried to expedite the order to get delivery in time, despite a positive email suggesting a course of action that might help, I was told someone would come back to me with an answer, they never did. Ultimately the experience was good but I would suggest you order in plenty of time!

"Inaccurate delivery expectations "

Delivery date has been and gone, with no updated delivery date. Communication average. Would be hesitant to use Sacet again.

"Very Happy"

Really happy with service and product.

"I have purchased several items"

I have purchased several items, from Sacet, and also recommended others to as well, our shared experience is excellent! service and quality are great, definitely stands out these days.

"Very happy with our purchase ."

Very happy with our purchase .. many thanks.

"The perfect ring for the perfect woman"

The choice of settings and stones the easy clear transaction and the quality all made it a simple easy transaction , and she said Yes ! And truly loves the ring and just a wedding to plan for now

"Beautiful ring"

Beautiful ring, ethically designed and made and v efficiently delivered. Thanks

"I have bought 4 rings from you"

I have bought 4 rings from you, had them sent to Australia and 2 sent to Hampshire when I’ve been over on holiday, always amazing craftsmanship and always made and delivered before estimated time, Best of all my wife just dazzles in your craftsmanship

"Wonderful service, would 100% recommend."

We booked an online appointment to visit the Birmingham store, we received prompt confirmation and really helpful information. On arrival we were welcomed by Madelene who instantly made us feel relaxed as it had been a bit of a stressful journey. We spent so much time going over styles, diamond types, lab grown diamond information and throughout Madelene was so helpful, kind and patient. I didn’t think I would be able to choose but with her help we found the perfect engagement ring. We ordered and once it was ready we were sent lovely photos and videos. On collection we saw another lady who was really helpful and the ring is everything I could have asked for! Thank you so much to everyone at the store with a special mention for Madelene! Will definitely be back for our wedding bands :)

"Reliable service - excellent product"

Ordering, communication and the face to face experience was all super easy. I would definitely trust and use Sacet (and their partners) again. The ring was absolutely beautiful also.